Need Microsoft 365 E5 developer sandbox, profile qualified but no button

Timo Nielsen 0 Reputationspunkte
2025-09-28T15:17:39.84+00:00

Hello Microsoft 365 Dev Program Support,

I’m <<removed PII>>, developer of “MailMate”, a briefing assistant that integrates with Microsoft Graph (Mail, Calendar) and produces audio briefings for our users. We need to test delegated Graph scenarios with multiple mailbox personas, admin consent flows, and Graph throttling behaviour.

I registered a fresh developer account and filled out the profile with development/test usage only. The dashboard still says “You don’t currently qualify for a sandbox subscription” and no “Set up Microsoft 365 E5 sandbox” button appears.

Could you please enable an E5 developer sandbox for this account, or advise what additional information you require? The sandbox will be used strictly for development/testing of our Microsoft Graph integration and Azure AD authentication flows.

Thanks in advance for your help,

<<removed PII>>

Microsoft 365 und Office | Entwicklung | JavaScript-API für Office
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  1. Thomas L 141.4K Reputationspunkte Freiwilliger Moderator
    2025-09-29T00:25:45.37+00:00

    Hallo Timo,

    vielen Dank für deine Anfrage.

    Wende dich an den Microsoft Geschäftskundensupport.: https://support.serviceshub.microsoft.com/supportforbusiness/onboarding?origin=/supportforbusiness/create

    Ich freue mich auf deine Rückmeldung.

    Eine Person fand diese Antwort hilfreich.
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  2. Gabriel-N 10,380 Reputationspunkte Microsoft Externe Mitarbeiter Moderator
    2025-09-29T00:57:38.3166667+00:00

    Dear Timo Nielsen

    Thank you for reaching out via the Microsoft Q&A forum.

    I understand how confusing it can be when the “Set up Microsoft 365 E5 sandbox” option does not appear and the portal shows “You don’t currently qualify for a sandbox subscription.” However, as community moderators, we do not have access to internal systems or individual account data due to privacy and security requirements, and this forum is not the official Microsoft 365 Developer Program Support channel.

    While we cannot investigate your account directly, the best next step is to review the Microsoft 365 Developer Program FAQ, especially 2 below sections :

    BenutzerbildIf you are switching between a personal Microsoft account and a work or school account, I recommend using a private or incognito browser window, signing out of other Microsoft services first, and confirming that your profile details, such as country or region and age, are accurate.

    If you believe you meet the eligibility criteria but still see the same message, please contact Microsoft 365 Developer Program Support at https://serviceshub.microsoft.com/supportforbusiness/onboarding?origin=/supportforbusiness/manage Please note that this portal (Services Hub) is a paid ticket and access is subject to certain conditions, which you can review here: https://learn.microsoft.com/en-us/services-hub/getting-started/sign-in-faq

    Please note that this is the de-de forum. We kindly recommend posting your question in Germany so that more community members can assist you. Alternatively, you may also consider posting on the English forum if you prefer to use your native language. We sincerely appreciate your understanding.

    Please understand that our forum is a public platform, and we will modify your question to cover your organization domain name in the description. Please notice to hide these personal or organization information next time you post error or some information to protect personal data. 

    We hope this information proves helpful and appreciate your understanding.


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  3. Thomas L 141.4K Reputationspunkte Freiwilliger Moderator
    2025-10-04T00:11:54.23+00:00

    Hallo Timo,

    wurde deine Frage beantwortet?

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