ServiceDesk Plus Cloud (Vorschau)

ManageEngine ServiceDesk Plus Cloud ist ein ITIL-konformer umfassender Helpdesk mit integrierten Ressourcen- und Projektmanagementfunktionen.

Dieser Connector ist in den folgenden Produkten und Regionen verfügbar:

Dienstleistung	Class	Regions
Copilot Studio	Premium	Alle Power Automate-Regionen mit Ausnahme der folgenden Bereiche: - US Government (GCC) - US Government (GCC High) - China Cloud betrieben von 21Vianet - US Department of Defense (DoD)
Logik-Apps	Norm	Alle Logik-Apps-Regionen mit Ausnahme der folgenden Bereiche: – Azure Government-Regionen - Azure China-Regionen - US Department of Defense (DoD)
Power Apps	Premium	Alle Power Apps-Regionen mit Ausnahme der folgenden: - US Government (GCC) - US Government (GCC High) - China Cloud betrieben von 21Vianet - US Department of Defense (DoD)
Power Automate	Premium	Alle Power Automate-Regionen mit Ausnahme der folgenden Bereiche: - US Government (GCC) - US Government (GCC High) - China Cloud betrieben von 21Vianet - US Department of Defense (DoD)

Kontakt
Name	ServiceDesk Plus Cloud-Support
URL	https://www.manageengine.com/products/service-desk/support.html
Email	sdp-ondemand-support@manageengine.com

Connectormetadaten
Herausgeber	ManageEngine (A Division der Zoho Corporation)
Webseite	https://www.manageengine.com/products/service-desk/cloud/
Datenschutzrichtlinie	https://www.manageengine.com/privacy.html
Kategorien	Zusammenarbeit; Produktivität

Eine Verbindung wird erstellt

Der Connector unterstützt die folgenden Authentifizierungstypen:


Vorgabe	Parameter zum Erstellen einer Verbindung.	Alle Regionen	Nicht teilbar

Vorgabe

Anwendbar: Alle Regionen

Parameter zum Erstellen einer Verbindung.

Dies ist keine freigabefähige Verbindung. Wenn die Power-App für einen anderen Benutzer freigegeben wird, wird ein anderer Benutzer aufgefordert, eine neue Verbindung explizit zu erstellen.

Name	Typ	Description	Erforderlich
Wählen Sie die Region aus.	Schnur	Wählen Sie die Domäne aus.	Richtig

Drosselungsgrenzwerte

Name	Aufrufe	Verlängerungszeitraum
API-Aufrufe pro Verbindung	100	60 Sekunden

Aktionen

Anforderung erstellen	Erstellen einer neuen Anforderung in der SDP-Cloud
Updateanforderung	Aktualisieren einer vorhandenen Anforderung
Änderung aktualisieren	Aktualisieren einer vorhandenen Änderung
Änderung erstellen	Neue Änderung in der SDP-Cloud erstellen

Anforderung erstellen

Vorgangs-ID:: CreateRequest

Erstellen einer neuen Anforderung in der SDP-Cloud

Parameter

Name	Schlüssel	Erforderlich	Typ	Beschreibung
Service Desk-Instanz	serviceDeskInstance	True	string	Wählen Sie die ServiceDesk Plus Cloud-Instanz aus, in der der API-Aufruf platziert werden muss.
Betreff	subject	True	string	Anforderungsbetreff angeben
Anforderungsvorlage	name		string	Anforderungsvorlagenname angeben
Anforderungstyp	name		string	Anforderungstyp angeben
Antragsteller	name		string	Geben Sie den Namen des Antragstellers an
Der Status	name		string	Anforderungsstatus angeben
Techniker-E-Mail-Adresse	email_id		string	Angeben der E-Mail-Adresse des Technikers
Site	name		string	Anforderungswebsite angeben
Gruppe	name		string	Anforderungsgruppe angeben
Description	description		string	Beschreibung der Typanforderung
Priority	name		string	Anforderungspriorität angeben
Dringlichkeit	name		string	Anforderungs dringlichkeit angeben
Auswirkung	name		string	Anforderungseffekt angeben
Modus	name		string	Anforderungsmodus angeben
Kategorie	name		string	Anforderungskategorie angeben
Unterkategorie	name		string	Anforderungsunterkategorie angeben
Artikel	name		string	Anforderungselement angeben
name	name		string	Bereitstellen von Ressourcen, die der Anforderung zugeordnet werden sollen
Zusätzliche Felder	udf_fields		string	Angeben zusätzlicher Felder(z. B. {"udf_char1":"value","udf_char2":"value",..})

Gibt zurück

Name	Pfad	Typ	Beschreibung
subject	request.subject	string	Betreff
project.display_id.display_value	request.project.display_id.display_value	string	Projekt -> display_id -> display_value
project.display_id.value	request.project.display_id.value	string	Projekt -> display_id -> Wert
project.project_code	request.project.project_code	object	Projekt -> project_code
project.id	request.project.id	string	Projekt –> ID
project.title	request.project.title	string	Projekt -> Titel
resolution.content	request.resolution.content	string	Auflösung –> Inhalt
linked_to_request.request.display_id	request.linked_to_request.request.display_id	integer	linked_to_request -> Anforderung -> display_id
linked_to_request.request.subject	request.linked_to_request.request.subject	string	linked_to_request -> Anfrage -> Betreff
linked_to_request.request.id	request.linked_to_request.request.id	string	linked_to_request -> Anforderung -> ID
linked_to_request.comments	request.linked_to_request.comments	string	linked_to_request -> Kommentare
mode.name	request.mode.name	string	mode -> name
mode.id	request.mode.id	string	mode -> id
Lebenszyklus	request.lifecycle	object	Lebenszyklus
is_read	request.is_read	boolean	is_read
assets	request.assets	array of object	assets
assets.site	request.assets.site	object	Ressourcen –> Website
assets.name	request.assets.name	string	Assets –> Name
assets.id	request.assets.id	string	Assets –> ID
cancellation_requested	request.cancellation_requested	boolean	cancellation_requested
is_trashed	request.is_trashed	boolean	is_trashed
has_change_initiated_request	request.has_change_initiated_request	boolean	has_change_initiated_request
id	request.id	string	request -> id
assigned_time.display_value	request.assigned_time.display_value	string	assigned_time -> display_value
assigned_time.value	request.assigned_time.value	string	assigned_time -> Wert
group.site	request.group.site	object	group -> site
group.deleted	request.group.deleted	boolean	gruppe –> gelöscht
group.name	request.group.name	string	Gruppe -> Name
group.id	request.group.id	string	group -> id
requester.email_id	request.requester.email_id	string	Requester -> email_id
requester.is_technician	request.requester.is_technician	boolean	Requester -> is_technician
requester.sms_mail	request.requester.sms_mail	string	Requester -> sms_mail
requester.mobile	request.requester.mobile	string	Requester -> Mobile
requester.last_name	request.requester.last_name	string	Requester -> last_name
requester.user_scope	request.requester.user_scope	string	Requester -> user_scope
requester.sms_mail_id	request.requester.sms_mail_id	string	Requester -> sms_mail_id
requester.phone	request.requester.phone	string	Antragsteller -> Telefon
requester.name	request.requester.name	string	Antragsteller -> Name
requester.id	request.requester.id	string	Requester -> ID
requester.photo_url	request.requester.photo_url	string	Requester -> photo_url
requester.is_vip_user	request.requester.is_vip_user	boolean	Requester -> is_vip_user
requester.department	request.requester.department	object	Requester -> Abteilung
requester.first_name	request.requester.first_name	string	Requester -> first_name
requester.job_title	request.requester.job_title	string	Requester -> job_title
email_to	request.email_to	array of	email_to
created_time.display_value	request.created_time.display_value	string	created_time -> display_value
created_time.value	request.created_time.value	string	created_time -> Wert
item.name	request.item.name	string	Element -> Name
item.id	request.item.id	string	item -> id
cancel_flag_comments	request.cancel_flag_comments	object	cancel_flag_comments
level.name	request.level.name	string	level -> name
level.id	request.level.id	string	level -> ID
approval_status	request.approval_status	object	approval_status
impact.name	request.impact.name	string	Impact -> Name
impact.id	request.impact.id	string	Impact -> ID
service_category.inactive	request.service_category.inactive	boolean	service_category -> inaktiv
service_category.name	request.service_category.name	string	service_category -> Name
service_category.id	request.service_category.id	string	service_category –> ID
service_category.sort_index	request.service_category.sort_index	integer	service_category -> sort_index
sla.name	request.sla.name	string	sla -> Name
sla.id	request.sla.id	string	sla -> ID
resolved_time	request.resolved_time	object	resolved_time
priority.color	request.priority.color	string	Priorität –> Farbe
priority.name	request.priority.name	string	Priorität –> Name
priority.id	request.priority.id	string	priorität –> ID
created_by.email_id	request.created_by.email_id	string	created_by -> email_id
created_by.is_techniker	request.created_by.is_technician	boolean	created_by -> is_technician
created_by.sms_mail	request.created_by.sms_mail	string	created_by -> sms_mail
created_by.mobile	request.created_by.mobile	string	created_by –> Mobil
created_by.last_name	request.created_by.last_name	string	created_by -> last_name
created_by.user_scope	request.created_by.user_scope	string	created_by -> user_scope
created_by.sms_mail_id	request.created_by.sms_mail_id	string	created_by -> sms_mail_id
created_by.phone	request.created_by.phone	string	created_by –> Telefon
created_by.name	request.created_by.name	string	created_by -> Name
created_by.id	request.created_by.id	string	created_by –> ID
created_by.photo_url	request.created_by.photo_url	string	created_by -> photo_url
created_by.is_vip_user	request.created_by.is_vip_user	boolean	created_by -> is_vip_user
created_by.department	request.created_by.department	object	created_by -> Abteilung
created_by.vorname	request.created_by.first_name	string	created_by -> first_name
created_by.job_title	request.created_by.job_title	string	created_by -> job_title
scheduled_end_time.display_value	request.scheduled_end_time.display_value	string	scheduled_end_time -> display_value
scheduled_end_time.value	request.scheduled_end_time.value	string	scheduled_end_time -> Wert
first_response_due_by_time.display_value	request.first_response_due_by_time.display_value	string	first_response_due_by_time -> display_value
first_response_due_by_time.value	request.first_response_due_by_time.value	string	first_response_due_by_time -> Wert
is_escalated	request.is_escalated	boolean	is_escalated
last_updated_time.display_value	request.last_updated_time.display_value	string	last_updated_time -> display_value
last_updated_time.value	request.last_updated_time.value	string	last_updated_time -> Wert
has_notes	request.has_notes	boolean	has_notes
impact_details	request.impact_details	string	impact_details
subcategory.name	request.subcategory.name	string	Unterkategorie -> Name
subcategory.id	request.subcategory.id	string	unterkategorie -> id
deleted_time	request.deleted_time	object	deleted_time
email_cc	request.email_cc	array of string	email_cc
onhold_scheduler	request.onhold_scheduler	object	onhold_scheduler
status.in_progress	request.status.in_progress	boolean	status -> in_progress
status.internal_name	request.status.internal_name	string	status -> internal_name
status.stop_timer	request.status.stop_timer	boolean	status -> stop_timer
status.color	request.status.color	string	Status –> Farbe
status.name	request.status.name	string	status -> Name
status.id	request.status.id	string	status -> ID
scheduled_start_time.display_value	request.scheduled_start_time.display_value	string	scheduled_start_time -> display_value
scheduled_start_time.value	request.scheduled_start_time.value	string	scheduled_start_time -> Wert
template.name	request.template.name	string	Vorlage -> Name
template.id	request.template.id	string	template -> id
email_ids_to_notify	request.email_ids_to_notify	array of string	email_ids_to_notify
attachments	request.attachments	array of	attachments
request_type.name	request.request_type.name	string	request_type -> Name
request_type.id	request.request_type.id	string	request_type –> ID
completed_by_denial	request.completed_by_denial	boolean	completed_by_denial
display_id	request.display_id	string	display_id
time_elapsed	request.time_elapsed	string	time_elapsed
notification_status	request.notification_status	object	notification_status
Beschreibung	request.description	string	Beschreibung
responded_time	request.responded_time	string	responded_time
is_service_request	request.is_service_request	boolean	is_service_request
deleted_assets	request.deleted_assets	array of	deleted_assets
urgency.name	request.urgency.name	string	dringlichkeit -> Name
urgency.id	request.urgency.id	string	dringlichkeit -> ID
has_request_initiated_change	request.has_request_initiated_change	boolean	has_request_initiated_change
request_template_task_ids	request.request_template_task_ids	array of object	request_template_task_ids
request_template_task_ids.id	request.request_template_task_ids.id	string	request_template_task_ids –> ID
Abteilung	request.department	object	Abteilung
is_reopened	request.is_reopened	boolean	is_reopened
has_draft	request.has_draft	boolean	has_draft
has_attachments	request.has_attachments	boolean	has_attachments
has_linked_requests	request.has_linked_requests	boolean	has_linked_requests
is_overdue	request.is_overdue	boolean	is_overdue
technician.email_id	request.technician.email_id	string	Techniker -> email_id
technician.is_technician	request.technician.is_technician	boolean	Techniker -> is_technician
technician.sms_mail	request.technician.sms_mail	string	Techniker -> sms_mail
technician.mobile	request.technician.mobile	string	Techniker -> Mobil
technician.last_name	request.technician.last_name	string	Techniker -> last_name
technician.user_scope	request.technician.user_scope	string	Techniker -> user_scope
technician.sms_mail_id	request.technician.sms_mail_id	string	Techniker -> sms_mail_id
technician.cost_per_hour	request.technician.cost_per_hour	string	Techniker -> cost_per_hour
technician.phone	request.technician.phone	string	Techniker -> Telefon
technician.name	request.technician.name	string	Techniker -> Name
technician.id	request.technician.id	string	Techniker -> ID
technician.photo_url	request.technician.photo_url	string	Techniker -> photo_url
technician.is_vip_user	request.technician.is_vip_user	boolean	Techniker -> is_vip_user
technician.department.id	request.technician.department.id	string	Techniker -> Abteilung -> ID
technician.first_name	request.technician.first_name	string	Techniker -> first_name
technician.job_title	request.technician.job_title	string	Techniker -> job_title
has_problem	request.has_problem	boolean	has_problem
due_by_time.display_value	request.due_by_time.display_value	string	due_by_time -> display_value
due_by_time.value	request.due_by_time.value	string	due_by_time -> Wert
is_fcr	request.is_fcr	boolean	is_fcr
has_project	request.has_project	boolean	has_project
site.deleted	request.site.deleted	boolean	website –> gelöscht
site.name	request.site.name	string	Website –> Name
site.id	request.site.id	string	site -> id
is_first_response_overdue	request.is_first_response_overdue	boolean	is_first_response_overdue
completed_time	request.completed_time	object	completed_time
unreplied_count	request.unreplied_count	integer	unreplied_count
email_bcc	request.email_bcc	array of	email_bcc
category.deleted	request.category.deleted	boolean	kategorie -> gelöscht
category.name	request.category.name	string	kategorie -> Name
category.id	request.category.id	string	category -> ID
maintenance	request.maintenance	object	maintenance

Updateanforderung

Vorgangs-ID:: UpdateRequest

Aktualisieren einer vorhandenen Anforderung

Parameter

Name	Schlüssel	Erforderlich	Typ	Beschreibung
Service Desk-Instanz	serviceDeskInstance	True	string	Wählen Sie die ServiceDesk Plus Cloud-Instanz aus, in der der API-Aufruf platziert werden muss.
Anforderungs-ID	id	True	string	Anforderungs-ID angeben
Betreff	subject		string	Anforderungsbetreff angeben
Anforderungsvorlage	name		string	Anforderungsvorlagenname angeben
Anforderungstyp	name		string	Anforderungstyp angeben
Antragsteller	name		string	Geben Sie den Namen des Antragstellers an
Der Status	name		string	Anforderungsstatus angeben
Techniker-E-Mail-Adresse	email_id		string	Angeben der E-Mail-Adresse des Technikers
Site	name		string	Anforderungswebsite angeben
Gruppe	name		string	Anforderungsgruppe angeben
Description	description		string	Beschreibung der Typanforderung
Priority	name		string	Anforderungspriorität angeben
Dringlichkeit	name		string	Anforderungs dringlichkeit angeben
Auswirkung	name		string	Anforderungseffekt angeben
Modus	name		string	Anforderungsmodus angeben
Kategorie	name		string	Anforderungskategorie angeben
Unterkategorie	name		string	Anforderungsunterkategorie angeben
Artikel	name		string	Anforderungselement angeben
name	name		string	Bereitstellen von Ressourcen, die der Anforderung zugeordnet werden sollen
Zusätzliche Felder	udf_fields		string	Angeben zusätzlicher Felder(z. B. {"udf_char1":"value","udf_char2":"value",..})

Gibt zurück

Name	Pfad	Typ	Beschreibung
subject	request.subject	string	Betreff
project.display_id.display_value	request.project.display_id.display_value	string	Projekt -> display_id -> display_value
project.display_id.value	request.project.display_id.value	string	Projekt -> display_id -> Wert
project.project_code	request.project.project_code	object	Projekt -> project_code
project.id	request.project.id	string	Projekt –> ID
project.title	request.project.title	string	Projekt -> Titel
resolution.content	request.resolution.content	string	Auflösung –> Inhalt
linked_to_request.request.display_id	request.linked_to_request.request.display_id	integer	linked_to_request -> Anforderung -> display_id
linked_to_request.request.subject	request.linked_to_request.request.subject	string	linked_to_request -> Anfrage -> Betreff
linked_to_request.request.id	request.linked_to_request.request.id	string	linked_to_request -> Anforderung -> ID
linked_to_request.comments	request.linked_to_request.comments	string	linked_to_request -> Kommentare
mode.name	request.mode.name	string	mode -> name
mode.id	request.mode.id	string	mode -> id
Lebenszyklus	request.lifecycle	object	Lebenszyklus
is_read	request.is_read	boolean	is_read
assets	request.assets	array of object	assets
assets.site	request.assets.site	object	Ressourcen –> Website
assets.name	request.assets.name	string	Assets –> Name
assets.id	request.assets.id	string	Assets –> ID
cancellation_requested	request.cancellation_requested	boolean	cancellation_requested
is_trashed	request.is_trashed	boolean	is_trashed
has_change_initiated_request	request.has_change_initiated_request	boolean	has_change_initiated_request
id	request.id	string	request -> id
assigned_time.display_value	request.assigned_time.display_value	string	assigned_time -> display_value
assigned_time.value	request.assigned_time.value	string	assigned_time -> Wert
group.site	request.group.site	object	group -> site
group.deleted	request.group.deleted	boolean	gruppe –> gelöscht
group.name	request.group.name	string	Gruppe -> Name
group.id	request.group.id	string	group -> id
requester.email_id	request.requester.email_id	string	Requester -> email_id
requester.is_technician	request.requester.is_technician	boolean	Requester -> is_technician
requester.sms_mail	request.requester.sms_mail	string	Requester -> sms_mail
requester.mobile	request.requester.mobile	string	Requester -> Mobile
requester.last_name	request.requester.last_name	string	Requester -> last_name
requester.user_scope	request.requester.user_scope	string	Requester -> user_scope
requester.sms_mail_id	request.requester.sms_mail_id	string	Requester -> sms_mail_id
requester.phone	request.requester.phone	string	Antragsteller -> Telefon
requester.name	request.requester.name	string	Antragsteller -> Name
requester.id	request.requester.id	string	Requester -> ID
requester.photo_url	request.requester.photo_url	string	Requester -> photo_url
requester.is_vip_user	request.requester.is_vip_user	boolean	Requester -> is_vip_user
requester.department	request.requester.department	object	Requester -> Abteilung
requester.first_name	request.requester.first_name	string	Requester -> first_name
requester.job_title	request.requester.job_title	string	Requester -> job_title
email_to	request.email_to	array of	email_to
created_time.display_value	request.created_time.display_value	string	created_time -> display_value
created_time.value	request.created_time.value	string	created_time -> Wert
item.name	request.item.name	string	Element -> Name
item.id	request.item.id	string	item -> id
cancel_flag_comments	request.cancel_flag_comments	object	cancel_flag_comments
level.name	request.level.name	string	level -> name
level.id	request.level.id	string	level -> ID
approval_status	request.approval_status	object	approval_status
impact.name	request.impact.name	string	Impact -> Name
impact.id	request.impact.id	string	Impact -> ID
service_category.inactive	request.service_category.inactive	boolean	service_category -> inaktiv
service_category.name	request.service_category.name	string	service_category -> Name
service_category.id	request.service_category.id	string	service_category –> ID
service_category.sort_index	request.service_category.sort_index	integer	service_category -> sort_index
sla.name	request.sla.name	string	sla -> Name
sla.id	request.sla.id	string	sla -> ID
resolved_time	request.resolved_time	object	resolved_time
priority.color	request.priority.color	string	Priorität –> Farbe
priority.name	request.priority.name	string	Priorität –> Name
priority.id	request.priority.id	string	priorität –> ID
created_by.email_id	request.created_by.email_id	string	created_by -> email_id
created_by.is_techniker	request.created_by.is_technician	boolean	created_by -> is_technician
created_by.sms_mail	request.created_by.sms_mail	string	created_by -> sms_mail
created_by.mobile	request.created_by.mobile	string	created_by –> Mobil
created_by.last_name	request.created_by.last_name	string	created_by -> last_name
created_by.user_scope	request.created_by.user_scope	string	created_by -> user_scope
created_by.sms_mail_id	request.created_by.sms_mail_id	string	created_by -> sms_mail_id
created_by.phone	request.created_by.phone	string	created_by –> Telefon
created_by.name	request.created_by.name	string	created_by -> Name
created_by.id	request.created_by.id	string	created_by –> ID
created_by.photo_url	request.created_by.photo_url	string	created_by -> photo_url
created_by.is_vip_user	request.created_by.is_vip_user	boolean	created_by -> is_vip_user
created_by.department	request.created_by.department	object	created_by -> Abteilung
created_by.vorname	request.created_by.first_name	string	created_by -> first_name
created_by.job_title	request.created_by.job_title	string	created_by -> job_title
scheduled_end_time.display_value	request.scheduled_end_time.display_value	string	scheduled_end_time -> display_value
scheduled_end_time.value	request.scheduled_end_time.value	string	scheduled_end_time -> Wert
first_response_due_by_time.display_value	request.first_response_due_by_time.display_value	string	first_response_due_by_time -> display_value
first_response_due_by_time.value	request.first_response_due_by_time.value	string	first_response_due_by_time -> Wert
is_escalated	request.is_escalated	boolean	is_escalated
last_updated_time.display_value	request.last_updated_time.display_value	string	last_updated_time -> display_value
last_updated_time.value	request.last_updated_time.value	string	last_updated_time -> Wert
has_notes	request.has_notes	boolean	has_notes
impact_details	request.impact_details	string	impact_details
subcategory.name	request.subcategory.name	string	Unterkategorie -> Name
subcategory.id	request.subcategory.id	string	unterkategorie -> id
deleted_time	request.deleted_time	object	deleted_time
email_cc	request.email_cc	array of string	email_cc
onhold_scheduler	request.onhold_scheduler	object	onhold_scheduler
status.in_progress	request.status.in_progress	boolean	status -> in_progress
status.internal_name	request.status.internal_name	string	status -> internal_name
status.stop_timer	request.status.stop_timer	boolean	status -> stop_timer
status.color	request.status.color	string	Status –> Farbe
status.name	request.status.name	string	status -> Name
status.id	request.status.id	string	status -> ID
scheduled_start_time.display_value	request.scheduled_start_time.display_value	string	scheduled_start_time -> display_value
scheduled_start_time.value	request.scheduled_start_time.value	string	scheduled_start_time -> Wert
template.name	request.template.name	string	Vorlage -> Name
template.id	request.template.id	string	template -> id
email_ids_to_notify	request.email_ids_to_notify	array of string	email_ids_to_notify
attachments	request.attachments	array of	attachments
request_type.name	request.request_type.name	string	request_type -> Name
request_type.id	request.request_type.id	string	request_type –> ID
completed_by_denial	request.completed_by_denial	boolean	completed_by_denial
display_id	request.display_id	string	display_id
time_elapsed	request.time_elapsed	string	time_elapsed
notification_status	request.notification_status	object	notification_status
Beschreibung	request.description	string	Beschreibung
responded_time	request.responded_time	string	responded_time
is_service_request	request.is_service_request	boolean	is_service_request
deleted_assets	request.deleted_assets	array of	deleted_assets
urgency.name	request.urgency.name	string	dringlichkeit -> Name
urgency.id	request.urgency.id	string	dringlichkeit -> ID
has_request_initiated_change	request.has_request_initiated_change	boolean	has_request_initiated_change
request_template_task_ids	request.request_template_task_ids	array of object	request_template_task_ids
request_template_task_ids.id	request.request_template_task_ids.id	string	request_template_task_ids –> ID
Abteilung	request.department	object	Abteilung
is_reopened	request.is_reopened	boolean	is_reopened
has_draft	request.has_draft	boolean	has_draft
has_attachments	request.has_attachments	boolean	has_attachments
has_linked_requests	request.has_linked_requests	boolean	has_linked_requests
is_overdue	request.is_overdue	boolean	is_overdue
technician.email_id	request.technician.email_id	string	Techniker -> email_id
technician.is_technician	request.technician.is_technician	boolean	Techniker -> is_technician
technician.sms_mail	request.technician.sms_mail	string	Techniker -> sms_mail
technician.mobile	request.technician.mobile	string	Techniker -> Mobil
technician.last_name	request.technician.last_name	string	Techniker -> last_name
technician.user_scope	request.technician.user_scope	string	Techniker -> user_scope
technician.sms_mail_id	request.technician.sms_mail_id	string	Techniker -> sms_mail_id
technician.cost_per_hour	request.technician.cost_per_hour	string	Techniker -> cost_per_hour
technician.phone	request.technician.phone	string	Techniker -> Telefon
technician.name	request.technician.name	string	Techniker -> Name
technician.id	request.technician.id	string	Techniker -> ID
technician.photo_url	request.technician.photo_url	string	Techniker -> photo_url
technician.is_vip_user	request.technician.is_vip_user	boolean	Techniker -> is_vip_user
technician.department.id	request.technician.department.id	string	Techniker -> Abteilung -> ID
technician.first_name	request.technician.first_name	string	Techniker -> first_name
technician.job_title	request.technician.job_title	string	Techniker -> job_title
has_problem	request.has_problem	boolean	has_problem
due_by_time.display_value	request.due_by_time.display_value	string	due_by_time -> display_value
due_by_time.value	request.due_by_time.value	string	due_by_time -> Wert
is_fcr	request.is_fcr	boolean	is_fcr
has_project	request.has_project	boolean	has_project
site.deleted	request.site.deleted	boolean	website –> gelöscht
site.name	request.site.name	string	Website –> Name
site.id	request.site.id	string	site -> id
is_first_response_overdue	request.is_first_response_overdue	boolean	is_first_response_overdue
completed_time	request.completed_time	object	completed_time
unreplied_count	request.unreplied_count	integer	unreplied_count
email_bcc	request.email_bcc	array of	email_bcc
category.deleted	request.category.deleted	boolean	kategorie -> gelöscht
category.name	request.category.name	string	kategorie -> Name
category.id	request.category.id	string	category -> ID
maintenance	request.maintenance	object	maintenance

Änderung aktualisieren

Vorgangs-ID:: UpdateChange

Aktualisieren einer vorhandenen Änderung

Parameter

Name	Schlüssel	Erforderlich	Typ	Beschreibung
Service Desk-Instanz	serviceDeskInstance	True	string	Wählen Sie die ServiceDesk Plus Cloud-Instanz aus, in der der API-Aufruf platziert werden muss.
Id ändern	id	True	string	Änderungs-ID angeben
Title	title		string	Ändern des Titels angeben
Statuskommentar	comment		string	Änderungsstatuskommentar angeben
Vorlage ändern	name		string	Namen der Änderungsvorlage angeben
Änderungsanforderunger	name		string	Namen des Änderungsanforderungers angeben
Site	name		string	Website für die Änderung angeben
Gruppe	name		string	Gruppe für die Änderung angeben
Description	description		string	Beschreibung der Typänderung
E-Mail-Adresse des Besitzers ändern	email_id		string	E-Mail-Adresse des Besitzers eingeben
Änderungstyp	name		string	Änderungstyp angeben
Priority	name		string	Festlegen der Änderungspriorität
Dringlichkeit	name		string	Festlegen der Dringlichkeit von Änderungen
Auswirkung	name		string	Angeben von Änderungseffekten
Änderungsrisiko	name		string	Änderungsrisiko angeben
Grund für Änderung	name		string	Angeben des Grunds für das Initiieren von Änderungen
Kategorie	name		string	Angeben der Änderungskategorie für die Änderung
Unterkategorie	name		string	Angeben einer Änderungsunterkategorie für eine Änderung
Artikel	name		string	Änderungselement angeben
name	name		string	Bereitstellen von Ressourcen, die der Änderung zugeordnet werden sollen
Zusätzliche Felder	udf_fields		string	Angeben zusätzlicher Felder(z. B. {"udf_char1":"value","udf_char2":"value",..})

Gibt zurück

Name	Pfad	Typ	Beschreibung
status_code	response_status.status_code	integer	status_code
status	response_status.status	string	status
roll_out_plan.roll_out_plan_updated_on.display_value	change.roll_out_plan.roll_out_plan_updated_on.display_value	string	roll_out_plan -> roll_out_plan_updated_on -> display_value
roll_out_plan.roll_out_plan_updated_on.value	change.roll_out_plan.roll_out_plan_updated_on.value	string	roll_out_plan -> roll_out_plan_updated_on -> Wert
roll_out_plan.roll_out_plan_updated_by.email_id	change.roll_out_plan.roll_out_plan_updated_by.email_id	string	roll_out_plan -> roll_out_plan_updated_by -> email_id
roll_out_plan.roll_out_plan_updated_by.is_techniker	change.roll_out_plan.roll_out_plan_updated_by.is_technician	boolean	roll_out_plan -> roll_out_plan_updated_by -> is_technician
roll_out_plan.roll_out_plan_updated_by.sms_mail	change.roll_out_plan.roll_out_plan_updated_by.sms_mail	string	roll_out_plan -> roll_out_plan_updated_by -> sms_mail
roll_out_plan.roll_out_plan_updated_by.mobile	change.roll_out_plan.roll_out_plan_updated_by.mobile	string	roll_out_plan -> roll_out_plan_updated_by -> mobil
roll_out_plan.roll_out_plan_updated_by.last_name	change.roll_out_plan.roll_out_plan_updated_by.last_name	string	roll_out_plan -> roll_out_plan_updated_by -> last_name
roll_out_plan.roll_out_plan_updated_by.user_scope	change.roll_out_plan.roll_out_plan_updated_by.user_scope	string	roll_out_plan -> roll_out_plan_updated_by -> user_scope
roll_out_plan.roll_out_plan_updated_by.sms_mail_id	change.roll_out_plan.roll_out_plan_updated_by.sms_mail_id	string	roll_out_plan -> roll_out_plan_updated_by -> sms_mail_id
roll_out_plan.roll_out_plan_updated_by.phone	change.roll_out_plan.roll_out_plan_updated_by.phone	string	roll_out_plan -> roll_out_plan_updated_by -> Telefon
roll_out_plan.roll_out_plan_updated_by.name	change.roll_out_plan.roll_out_plan_updated_by.name	string	roll_out_plan -> roll_out_plan_updated_by -> Name
roll_out_plan.roll_out_plan_updated_by.id	change.roll_out_plan.roll_out_plan_updated_by.id	string	roll_out_plan -> roll_out_plan_updated_by -> ID
roll_out_plan.roll_out_plan_updated_by.photo_url	change.roll_out_plan.roll_out_plan_updated_by.photo_url	string	roll_out_plan -> roll_out_plan_updated_by -> photo_url
roll_out_plan.roll_out_plan_updated_by.is_vip_user	change.roll_out_plan.roll_out_plan_updated_by.is_vip_user	boolean	roll_out_plan -> roll_out_plan_updated_by -> is_vip_user
roll_out_plan.roll_out_plan_updated_by.department	change.roll_out_plan.roll_out_plan_updated_by.department	string	roll_out_plan -> roll_out_plan_updated_by -> Abteilung
roll_out_plan.roll_out_plan_updated_by.first_name	change.roll_out_plan.roll_out_plan_updated_by.first_name	string	roll_out_plan -> roll_out_plan_updated_by -> first_name
roll_out_plan.roll_out_plan_updated_by.job_title	change.roll_out_plan.roll_out_plan_updated_by.job_title	string	roll_out_plan -> roll_out_plan_updated_by -> job_title
roll_out_plan.roll_out_plan_description	change.roll_out_plan.roll_out_plan_description	string	roll_out_plan -> roll_out_plan_description
Notfall	change.emergency	boolean	Notfall
change_type.color	change.change_type.color	string	change_type -> Farbe
change_type.pre_approved	change.change_type.pre_approved	boolean	change_type -> pre_approved
change_type.name	change.change_type.name	string	change_type -> Name
change_type.id	change.change_type.id	string	change_type –> ID
review_details.next_review_on	change.review_details.next_review_on	object	review_details -> next_review_on
review_details.review_details_updated_by	change.review_details.review_details_updated_by	object	review_details -> review_details_updated_by
review_details.review_details_updated_on	change.review_details.review_details_updated_on	object	review_details -> review_details_updated_on
review_details.review_details_description	change.review_details.review_details_description	object	review_details -> review_details_description
assets	change.assets	array of object	assets
assets.site	change.assets.site	object	Ressourcen –> Website
assets.name	change.assets.name	string	Assets –> Name
assets.id	change.assets.id	string	Assets –> ID
configuration_items	change.configuration_items	array of	configuration_items
workflow_instance_details.id	change.workflow_instance_details.id	string	workflow_instance_details -> ID
workflow_instance_details.status.name	change.workflow_instance_details.status.name	string	workflow_instance_details -> Status -> Name
workflow_instance_details.status.id	change.workflow_instance_details.status.id	string	workflow_instance_details -> Status -> ID
rel.releases	change.rel.releases	object	rel -> Versionen
id	change.id	string	change -> ID
change_requester.email_id	change.change_requester.email_id	string	change_requester -> email_id
change_requester.is_techniker	change.change_requester.is_technician	boolean	change_requester -> is_technician
change_requester.sms_mail	change.change_requester.sms_mail	string	change_requester -> sms_mail
change_requester.mobile	change.change_requester.mobile	string	change_requester -> Mobil
change_requester.last_name	change.change_requester.last_name	string	change_requester -> last_name
change_requester.user_scope	change.change_requester.user_scope	string	change_requester -> user_scope
change_requester.sms_mail_id	change.change_requester.sms_mail_id	string	change_requester -> sms_mail_id
change_requester.phone	change.change_requester.phone	string	change_requester -> Telefon
change_requester.name	change.change_requester.name	string	change_requester -> Name
change_requester.id	change.change_requester.id	string	change_requester -> ID
change_requester.photo_url	change.change_requester.photo_url	string	change_requester -> photo_url
change_requester.is_vip_user	change.change_requester.is_vip_user	boolean	change_requester -> is_vip_user
change_requester.department	change.change_requester.department	string	change_requester -> Abteilung
change_requester.vorname	change.change_requester.first_name	string	change_requester -> first_name
change_requester.job_title	change.change_requester.job_title	string	change_requester -> job_title
group.site	change.group.site	object	group -> site
group.deleted	change.group.deleted	boolean	gruppe –> gelöscht
group.name	change.group.name	string	Gruppe -> Name
group.id	change.group.id	string	group -> id
created_time.display_value	change.created_time.display_value	string	created_time -> display_value
created_time.value	change.created_time.value	string	created_time -> Wert
item.name	change.item.name	string	Element -> Name
item.id	change.item.id	string	item -> id
workflow.validated	change.workflow.validated	boolean	Workflow –> validiert
workflow.name	change.workflow.name	string	Workflow –> Name
workflow.id	change.workflow.id	string	Workflow –> ID
approval_status	change.approval_status	string	approval_status
impact.name	change.impact.name	string	Impact -> Name
impact.id	change.impact.id	string	Impact -> ID
release_details.release_actual_start	change.release_details.release_actual_start	object	release_details -> release_actual_start
release_details.release_actual_end	change.release_details.release_actual_end	object	release_details -> release_actual_end
release_details.release_details_description	change.release_details.release_details_description	string	release_details -> release_details_description
release_details.release_scheduled_end.display_value	change.release_details.release_scheduled_end.display_value	string	release_details -> release_scheduled_end -> display_value
release_details.release_scheduled_end.value	change.release_details.release_scheduled_end.value	string	release_details -> release_scheduled_end -> Wert
release_details.release_details_updated_on.display_value	change.release_details.release_details_updated_on.display_value	string	release_details -> release_details_updated_on -> display_value
release_details.release_details_updated_on.value	change.release_details.release_details_updated_on.value	string	release_details -> release_details_updated_on -> Wert
release_details.release_scheduled_start.display_value	change.release_details.release_scheduled_start.display_value	string	release_details -> release_scheduled_start -> display_value
release_details.release_scheduled_start.value	change.release_details.release_scheduled_start.value	string	release_details -> release_scheduled_start -> Wert
release_details.release_details_updated_by.email_id	change.release_details.release_details_updated_by.email_id	string	release_details -> release_details_updated_by -> email_id
release_details.release_details_updated_by.is_technician	change.release_details.release_details_updated_by.is_technician	boolean	release_details -> release_details_updated_by -> is_technician
release_details.release_details_updated_by.sms_mail	change.release_details.release_details_updated_by.sms_mail	string	release_details -> release_details_updated_by -> sms_mail
release_details.release_details_updated_by.mobile	change.release_details.release_details_updated_by.mobile	string	release_details -> release_details_updated_by -> mobil
release_details.release_details_updated_by.last_name	change.release_details.release_details_updated_by.last_name	string	release_details -> release_details_updated_by -> last_name
release_details.release_details_updated_by.user_scope	change.release_details.release_details_updated_by.user_scope	string	release_details -> release_details_updated_by -> user_scope
release_details.release_details_updated_by.sms_mail_id	change.release_details.release_details_updated_by.sms_mail_id	string	release_details -> release_details_updated_by -> sms_mail_id
release_details.release_details_updated_by.phone	change.release_details.release_details_updated_by.phone	string	release_details -> release_details_updated_by -> Telefon
release_details.release_details_updated_by.name	change.release_details.release_details_updated_by.name	string	release_details -> release_details_updated_by -> Name
release_details.release_details_updated_by.id	change.release_details.release_details_updated_by.id	string	release_details -> release_details_updated_by -> ID
release_details.release_details_updated_by.photo_url	change.release_details.release_details_updated_by.photo_url	string	release_details -> release_details_updated_by -> photo_url
release_details.release_details_updated_by.is_vip_user	change.release_details.release_details_updated_by.is_vip_user	boolean	release_details -> release_details_updated_by -> is_vip_user
release_details.release_details_updated_by.department	change.release_details.release_details_updated_by.department	string	release_details -> release_details_updated_by -> Abteilung
release_details.release_details_updated_by.first_name	change.release_details.release_details_updated_by.first_name	string	release_details -> release_details_updated_by -> first_name
release_details.release_details_updated_by.job_title	change.release_details.release_details_updated_by.job_title	string	release_details -> release_details_updated_by -> job_title
priority.color	change.priority.color	string	Priorität –> Farbe
priority.name	change.priority.name	string	Priorität –> Name
priority.id	change.priority.id	string	priorität –> ID
scheduled_end_time.display_value	change.scheduled_end_time.display_value	string	scheduled_end_time -> display_value
scheduled_end_time.value	change.scheduled_end_time.value	string	scheduled_end_time -> Wert
uat_details.uat_scheduled_start	change.uat_details.uat_scheduled_start	object	uat_details -> uat_scheduled_start
uat_details.uat_scheduled_end	change.uat_details.uat_actual_end	object	uat_details -> uat_actual_end
uat_details.uat_details_updated_by.email_id	change.uat_details.uat_details_updated_by.email_id	string	uat_details -> uat_details_updated_by -> email_id
uat_details.uat_details_updated_by.is_technician	change.uat_details.uat_details_updated_by.is_technician	boolean	uat_details -> uat_details_updated_by -> is_technician
uat_details.uat_details_updated_by.sms_mail	change.uat_details.uat_details_updated_by.sms_mail	string	uat_details -> uat_details_updated_by -> sms_mail
uat_details.uat_details_updated_by.mobile	change.uat_details.uat_details_updated_by.mobile	string	uat_details -> uat_details_updated_by -> Mobil
uat_details.uat_details_updated_by.last_name	change.uat_details.uat_details_updated_by.last_name	string	uat_details -> uat_details_updated_by -> last_name
uat_details.uat_details_updated_by.user_scope	change.uat_details.uat_details_updated_by.user_scope	string	uat_details -> uat_details_updated_by -> user_scope
uat_details.uat_details_updated_by.sms_mail_id	change.uat_details.uat_details_updated_by.sms_mail_id	string	uat_details -> uat_details_updated_by -> sms_mail_id
uat_details.uat_details_updated_by.phone	change.uat_details.uat_details_updated_by.phone	string	uat_details -> uat_details_updated_by -> Telefon
uat_details.uat_details_updated_by.name	change.uat_details.uat_details_updated_by.name	string	uat_details -> uat_details_updated_by -> Name
uat_details.uat_details_updated_by.id	change.uat_details.uat_details_updated_by.id	string	uat_details -> uat_details_updated_by -> ID
uat_details.uat_details_updated_by.photo_url	change.uat_details.uat_details_updated_by.photo_url	string	uat_details -> uat_details_updated_by -> photo_url
uat_details.uat_details_updated_by.is_vip_user	change.uat_details.uat_details_updated_by.is_vip_user	boolean	uat_details -> uat_details_updated_by -> is_vip_user
uat_details.uat_details_updated_by.department	change.uat_details.uat_details_updated_by.department	string	uat_details -> uat_details_updated_by -> Abteilung
uat_details.uat_details_updated_by.first_name	change.uat_details.uat_details_updated_by.first_name	string	uat_details -> uat_details_updated_by -> first_name
uat_details.uat_details_updated_by.job_title	change.uat_details.uat_details_updated_by.job_title	string	uat_details -> uat_details_updated_by -> job_title
uat_details.uat_details_description	change.uat_details.uat_details_description	string	uat_details -> uat_details_description
uat_details.uat_details_updated_on.display_value	change.uat_details.uat_details_updated_on.display_value	string	uat_details -> uat_details_updated_on -> display_value
uat_details.uat_details_updated_on.value	change.uat_details.uat_details_updated_on.value	string	uat_details -> uat_details_updated_on -> Wert
uat_details.uat_scheduled_end	change.uat_details.uat_scheduled_end	object	uat_details -> uat_scheduled_end
uat_details.uat_actual_start	change.uat_details.uat_actual_start	object	uat_details -> uat_actual_start
reason_for_change.name	change.reason_for_change.name	string	reason_for_change -> Name
reason_for_change.id	change.reason_for_change.id	string	reason_for_change –> ID
impact_details.impact_details_updated_on.display_value	change.impact_details.impact_details_updated_on.display_value	string	impact_details -> impact_details_updated_on -> display_value
impact_details.impact_details_updated_on.value	change.impact_details.impact_details_updated_on.value	string	impact_details -> impact_details_updated_on -> Wert
impact_details.impact_details_updated_by.email_id	change.impact_details.impact_details_updated_by.email_id	string	impact_details -> impact_details_updated_by -> email_id
impact_details.impact_details_updated_by.is_techniker	change.impact_details.impact_details_updated_by.is_technician	boolean	impact_details -> impact_details_updated_by -> is_technician
impact_details.impact_details_updated_by.sms_mail	change.impact_details.impact_details_updated_by.sms_mail	string	impact_details -> impact_details_updated_by -> sms_mail
impact_details.impact_details_updated_by.mobile	change.impact_details.impact_details_updated_by.mobile	string	impact_details -> impact_details_updated_by -> Mobil
impact_details.impact_details_updated_by.last_name	change.impact_details.impact_details_updated_by.last_name	string	impact_details -> impact_details_updated_by -> last_name
impact_details.impact_details_updated_by.user_scope	change.impact_details.impact_details_updated_by.user_scope	string	impact_details -> impact_details_updated_by -> user_scope
impact_details.impact_details_updated_by.sms_mail_id	change.impact_details.impact_details_updated_by.sms_mail_id	string	impact_details -> impact_details_updated_by -> sms_mail_id
impact_details.impact_details_updated_by.phone	change.impact_details.impact_details_updated_by.phone	string	impact_details -> impact_details_updated_by -> Telefon
impact_details.impact_details_updated_by.name	change.impact_details.impact_details_updated_by.name	string	impact_details -> impact_details_updated_by -> Name
impact_details.impact_details_updated_by.id	change.impact_details.impact_details_updated_by.id	string	impact_details -> impact_details_updated_by -> ID
impact_details.impact_details_updated_by.photo_url	change.impact_details.impact_details_updated_by.photo_url	string	impact_details -> impact_details_updated_by -> photo_url
impact_details.impact_details_updated_by.is_vip_user	change.impact_details.impact_details_updated_by.is_vip_user	boolean	impact_details -> impact_details_updated_by -> is_vip_user
impact_details.impact_details_updated_by.department	change.impact_details.impact_details_updated_by.department	string	impact_details -> impact_details_updated_by -> Abteilung
impact_details.impact_details_updated_by.first_name	change.impact_details.impact_details_updated_by.first_name	string	impact_details -> impact_details_updated_by -> first_name
impact_details.impact_details_updated_by.job_title	change.impact_details.impact_details_updated_by.job_title	string	impact_details -> impact_details_updated_by -> job_title
impact_details.impact_details_description	change.impact_details.impact_details_description	string	impact_details -> impact_details_description
subcategory.name	change.subcategory.name	string	Unterkategorie -> Name
subcategory.id	change.subcategory.id	string	unterkategorie -> id
deleted_time	change.deleted_time	object	deleted_time
is_freeze_conflicted	change.is_freeze_conflicted	boolean	is_freeze_conflicted
status.internal_name	change.status.internal_name	string	status -> internal_name
status.stage.id	change.status.stage.id	string	status - stufe ->> ID
status.name	change.status.name	string	status -> Name
status.id	change.status.id	string	status -> ID
scheduled_start_time.display_value	change.scheduled_start_time.display_value	string	scheduled_start_time -> display_value
scheduled_start_time.value	change.scheduled_start_time.value	string	scheduled_start_time -> Wert
template.inactive	change.template.inactive	boolean	Vorlage -> inaktiv
template.name	change.template.name	string	Vorlage -> Name
template.id	change.template.id	string	template -> id
has_release_association	change.has_release_association	boolean	has_release_association
attachments	change.attachments	array of	attachments
display_id.display_value	change.display_id.display_value	string	display_id -> display_value
display_id.value	change.display_id.value	string	display_id -> Wert
roles	change.roles	array of object	roles
roles.role.internal_name	change.roles.role.internal_name	string	Rollen -> Rolle -> internal_name
roles.role.user_type	change.roles.role.user_type	string	Rollen –> Rolle –> user_type
roles.role.name	change.roles.role.name	string	Rollen –> Rolle –> Name
roles.role.id	change.roles.role.id	string	Rollen –> Rolle –> ID
roles.id	change.roles.id	string	rollen –> ID
roles.user.email_id	change.roles.user.email_id	string	Rollen –> Benutzer –> email_id
roles.user.is_technician	change.roles.user.is_technician	boolean	Rollen –> Benutzer –> is_technician
roles.user.sms_mail	change.roles.user.sms_mail	string	Rollen –> Benutzer –> sms_mail
roles.user.mobile	change.roles.user.mobile	string	Rollen -> Benutzer -> Mobil
roles.user.last_name	change.roles.user.last_name	string	Rollen -> Benutzer -> last_name
roles.user.user_scope	change.roles.user.user_scope	string	Rollen –> Benutzer –> user_scope
roles.user.sms_mail_id	change.roles.user.sms_mail_id	string	Rollen –> Benutzer –> sms_mail_id
roles.user.phone	change.roles.user.phone	string	Rollen –> Benutzer –> Telefon
roles.user.name	change.roles.user.name	string	Rollen –> Benutzer -> Name
roles.user.id	change.roles.user.id	string	Rollen –> Benutzer -> ID
roles.user.photo_url	change.roles.user.photo_url	string	Rollen –> Benutzer –> photo_url
roles.user.is_vip_user	change.roles.user.is_vip_user	boolean	Rollen -> Benutzer -> is_vip_user
roles.user.department.site.deleted	change.roles.user.department.site.deleted	boolean	Rollen - Benutzer ->> Abteilung -> Website -> gelöscht
roles.user.department.site.name	change.roles.user.department.site.name	string	Rollen - Benutzer ->> Abteilung -> Website -> Name
roles.user.department.site.id	change.roles.user.department.site.id	string	rollen - benutzer ->> abteilung -> site -> id
roles.user.department.name	change.roles.user.department.name	string	Rollen -> Benutzer -> Abteilung -> Name
roles.user.department.id	change.roles.user.department.id	string	Rollen - Benutzer ->> Abteilung -> ID
roles.user.first_name	change.roles.user.first_name	string	Rollen -> Benutzer -> first_name
roles.user.job_title	change.roles.user.job_title	string	Rollen –> Benutzer ->job_title
Beschreibung	change.description	string	Beschreibung
title	change.title	string	title
change_owner.email_id	change.change_owner.email_id	string	change_owner -> email_id
change_owner.is_techniker	change.change_owner.is_technician	boolean	change_owner -> is_technician
change_owner.sms_mail	change.change_owner.sms_mail	string	change_owner -> sms_mail
change_owner.mobile	change.change_owner.mobile	string	change_owner –> Mobil
change_owner.last_name	change.change_owner.last_name	string	change_owner -> last_name
change_owner.user_scope	change.change_owner.user_scope	string	change_owner -> user_scope
change_owner.sms_mail_id	change.change_owner.sms_mail_id	string	change_owner -> sms_mail_id
change_owner.cost_per_hour	change.change_owner.cost_per_hour	string	change_owner -> cost_per_hour
change_owner.phone	change.change_owner.phone	string	change_owner -> Telefon
change_owner.name	change.change_owner.name	string	change_owner -> Name
change_owner.id	change.change_owner.id	string	change_owner –> ID
change_owner.photo_url	change.change_owner.photo_url	string	change_owner -> photo_url
change_owner.is_vip_user	change.change_owner.is_vip_user	boolean	change_owner -> is_vip_user
change_owner.department	change.change_owner.department	string	change_owner -> Abteilung
change_owner.vorname	change.change_owner.first_name	string	change_owner -> first_name
change_owner.job_title	change.change_owner.job_title	string	change_owner -> job_title
urgency.name	change.urgency.name	string	dringlichkeit -> Name
urgency.id	change.urgency.id	string	dringlichkeit -> ID
close_details.close_details_updated_on.display_value	change.close_details.close_details_updated_on.display_value	string	close_details -> close_details_updated_on -> display_value
close_details.close_details_updated_on.value	change.close_details.close_details_updated_on.value	string	close_details -> close_details_updated_on -> Wert
close_details.close_details_description	change.close_details.close_details_description	string	close_details -> close_details_description
close_details.closure_code.name	change.close_details.closure_code.name	string	close_details -> closure_code -> Name
close_details.closure_code.id	change.close_details.closure_code.id	string	close_details -> closure_code -> ID
close_details.close_details_updated_by.email_id	change.close_details.close_details_updated_by.email_id	string	close_details -> close_details_updated_by -> email_id
close_details.close_details_updated_by.is_techniker	change.close_details.close_details_updated_by.is_technician	boolean	close_details -> close_details_updated_by -> is_technician
close_details.close_details_updated_by.sms_mail	change.close_details.close_details_updated_by.sms_mail	string	close_details -> close_details_updated_by -> sms_mail
close_details.close_details_updated_by.mobile	change.close_details.close_details_updated_by.mobile	string	close_details -> close_details_updated_by -> Mobil
close_details.close_details_updated_by.last_name	change.close_details.close_details_updated_by.last_name	string	close_details -> close_details_updated_by -> last_name
close_details.close_details_updated_by.user_scope	change.close_details.close_details_updated_by.user_scope	string	close_details -> close_details_updated_by -> user_scope
close_details.close_details_updated_by.sms_mail_id	change.close_details.close_details_updated_by.sms_mail_id	string	close_details -> close_details_updated_by -> sms_mail_id
close_details.close_details_updated_by.phone	change.close_details.close_details_updated_by.phone	string	close_details -> close_details_updated_by -> Telefon
close_details.close_details_updated_by.name	change.close_details.close_details_updated_by.name	string	close_details -> close_details_updated_by -> Name
close_details.close_details_updated_by.id	change.close_details.close_details_updated_by.id	string	close_details -> close_details_updated_by -> ID
close_details.close_details_updated_by.photo_url	change.close_details.close_details_updated_by.photo_url	string	close_details -> close_details_updated_by -> photo_url
close_details.close_details_updated_by.is_vip_user	change.close_details.close_details_updated_by.is_vip_user	boolean	close_details -> close_details_updated_by -> is_vip_user
close_details.close_details_updated_by.department	change.close_details.close_details_updated_by.department	string	close_details -> close_details_updated_by -> Abteilung
close_details.close_details_updated_by.first_name	change.close_details.close_details_updated_by.first_name	string	close_details -> close_details_updated_by -> first_name
close_details.close_details_updated_by.job_title	change.close_details.close_details_updated_by.job_title	string	close_details -> close_details_updated_by -> job_title
change_manager	change.change_manager	string	change_manager
is_freezed	change.is_freezed	boolean	is_freezed
rückblickend	change.retrospective	boolean	rückblickend
checklist.checklist_description	change.checklist.checklist_description	string	Checkliste –> checklist_description
checklist.checklist_updated_on.display_value	change.checklist.checklist_updated_on.display_value	string	Checkliste -> checklist_updated_on -> display_value
checklist.checklist_updated_on.value	change.checklist.checklist_updated_on.value	string	Checkliste -> checklist_updated_on -> Wert
checklist.checklist_updated_by.email_id	change.checklist.checklist_updated_by.email_id	string	Checkliste -> checklist_updated_by -> email_id
checklist.checklist_updated_by.is_techniker	change.checklist.checklist_updated_by.is_technician	boolean	Checkliste -> checklist_updated_by -> is_technician
checklist.checklist_updated_by.sms_mail	change.checklist.checklist_updated_by.sms_mail	string	Checkliste -> checklist_updated_by -> sms_mail
checklist.checklist_updated_by.mobile	change.checklist.checklist_updated_by.mobile	string	Checkliste -> checklist_updated_by -> Mobil
checklist.checklist_updated_by.last_name	change.checklist.checklist_updated_by.last_name	string	Checkliste -> checklist_updated_by -> last_name
checklist.checklist_updated_by.user_scope	change.checklist.checklist_updated_by.user_scope	string	Checkliste -> checklist_updated_by -> user_scope
checklist.checklist_updated_by.sms_mail_id	change.checklist.checklist_updated_by.sms_mail_id	string	Checkliste -> checklist_updated_by -> sms_mail_id
checklist.checklist_updated_by.phone	change.checklist.checklist_updated_by.phone	string	Checkliste -> checklist_updated_by -> Telefon
checklist.checklist_updated_by.name	change.checklist.checklist_updated_by.name	string	Checkliste -> checklist_updated_by -> Name
checklist.checklist_updated_by.id	change.checklist.checklist_updated_by.id	string	Checkliste -> checklist_updated_by -> ID
checklist.checklist_updated_by.photo_url	change.checklist.checklist_updated_by.photo_url	string	Checkliste -> checklist_updated_by -> photo_url
checklist.checklist_updated_by.is_vip_user	change.checklist.checklist_updated_by.is_vip_user	boolean	Checkliste -> checklist_updated_by -> is_vip_user
checklist.checklist_updated_by.department	change.checklist.checklist_updated_by.department	string	Checkliste -> checklist_updated_by -> Abteilung
checklist.checklist_updated_by.vorname	change.checklist.checklist_updated_by.first_name	string	Checkliste -> checklist_updated_by -> first_name
checklist.checklist_updated_by.job_title	change.checklist.checklist_updated_by.job_title	string	Checkliste -> checklist_updated_by -> job_title
services	change.services	array of object	services
services.inactive	change.services.inactive	boolean	Dienste -> inaktiv
services.name	change.services.name	string	Dienste -> Name
services.id	change.services.id	string	services -> id
services.sort_index	change.services.sort_index	integer	Dienstleistungen -> sort_index
back_out_plan.back_out_plan_updated_by.email_id	change.back_out_plan.back_out_plan_updated_by.email_id	string	back_out_plan -> back_out_plan_updated_by -> email_id
back_out_plan.back_out_plan_updated_by.is_techniker	change.back_out_plan.back_out_plan_updated_by.is_technician	boolean	back_out_plan -> back_out_plan_updated_by -> is_technician
back_out_plan.back_out_plan_updated_by.sms_mail	change.back_out_plan.back_out_plan_updated_by.sms_mail	string	back_out_plan -> back_out_plan_updated_by -> sms_mail
back_out_plan.back_out_plan_updated_by.mobile	change.back_out_plan.back_out_plan_updated_by.mobile	string	back_out_plan -> back_out_plan_updated_by -> mobil
back_out_plan.back_out_plan_updated_by.last_name	change.back_out_plan.back_out_plan_updated_by.last_name	string	back_out_plan -> back_out_plan_updated_by -> last_name
back_out_plan.back_out_plan_updated_by.user_scope	change.back_out_plan.back_out_plan_updated_by.user_scope	string	back_out_plan -> back_out_plan_updated_by -> user_scope
back_out_plan.back_out_plan_updated_by.sms_mail_id	change.back_out_plan.back_out_plan_updated_by.sms_mail_id	string	back_out_plan -> back_out_plan_updated_by -> sms_mail_id
back_out_plan.back_out_plan_updated_by.phone	change.back_out_plan.back_out_plan_updated_by.phone	string	back_out_plan -> back_out_plan_updated_by -> Telefon
back_out_plan.back_out_plan_updated_by.name	change.back_out_plan.back_out_plan_updated_by.name	string	back_out_plan -> back_out_plan_updated_by -> Name
back_out_plan.back_out_plan_updated_by.id	change.back_out_plan.back_out_plan_updated_by.id	string	back_out_plan -> back_out_plan_updated_by -> ID
back_out_plan.back_out_plan_updated_by.photo_url	change.back_out_plan.back_out_plan_updated_by.photo_url	string	back_out_plan -> back_out_plan_updated_by -> photo_url
back_out_plan.back_out_plan_updated_by.is_vip_user	change.back_out_plan.back_out_plan_updated_by.is_vip_user	boolean	back_out_plan -> back_out_plan_updated_by -> is_vip_user
back_out_plan.back_out_plan_updated_by.department	change.back_out_plan.back_out_plan_updated_by.department	string	back_out_plan -> back_out_plan_updated_by -> Abteilung
back_out_plan.back_out_plan_updated_by.first_name	change.back_out_plan.back_out_plan_updated_by.first_name	string	back_out_plan -> back_out_plan_updated_by -> first_name
back_out_plan.back_out_plan_updated_by.job_title	change.back_out_plan.back_out_plan_updated_by.job_title	string	back_out_plan -> back_out_plan_updated_by -> job_title
back_out_plan.back_out_plan_updated_on.display_value	change.back_out_plan.back_out_plan_updated_on.display_value	string	back_out_plan -> back_out_plan_updated_on -> display_value
back_out_plan.back_out_plan_updated_on.value	change.back_out_plan.back_out_plan_updated_on.value	string	back_out_plan -> back_out_plan_updated_on -> Wert
back_out_plan.back_out_plan_description	change.back_out_plan.back_out_plan_description	string	back_out_plan -> back_out_plan_description
site.site	change.site.deleted	boolean	website –> gelöscht
site.name	change.site.name	string	Website –> Name
site.id	change.site.id	string	site -> id
stage.internal_name	change.stage.internal_name	string	phase -> internal_name
stage.stage_index	change.stage.stage_index	integer	phase -> stage_index
stage.name	change.stage.name	string	Stage -> Name
stage.id	change.stage.id	string	stage -> ID
completed_time.display_value	change.completed_time.display_value	string	completed_time -> display_value
completed_time.value	change.completed_time.value	string	completed_time -> Wert
risk.name	change.risk.name	string	Risiko -> Name
risk.id	change.risk.id	string	Risiko -> ID
category.deleted	change.category.deleted	boolean	kategorie -> gelöscht
category.name	change.category.name	string	kategorie -> Name
category.id	change.category.id	string	category -> ID
notes_present	change.notes_present	boolean	notes_present

Änderung erstellen

Vorgangs-ID:: CreateChange

Neue Änderung in der SDP-Cloud erstellen

Parameter

Name	Schlüssel	Erforderlich	Typ	Beschreibung
Service Desk-Instanz	serviceDeskInstance	True	string	Wählen Sie die ServiceDesk Plus Cloud-Instanz aus, in der der API-Aufruf platziert werden muss.
Title	title	True	string	Ändern des Titels angeben
Statuskommentar	comment		string	Änderungsstatuskommentar angeben
Vorlage ändern	name		string	Namen der Änderungsvorlage angeben
Änderungsanforderunger	name		string	Namen des Änderungsanforderungers angeben
Site	name		string	Website für die Änderung angeben
Gruppe	name		string	Gruppe für die Änderung angeben
Description	description		string	Beschreibung der Typänderung
E-Mail-Adresse des Besitzers ändern	email_id		string	E-Mail-Adresse des Besitzers eingeben
Änderungstyp	name		string	Änderungstyp angeben
Priority	name		string	Festlegen der Änderungspriorität
Dringlichkeit	name		string	Festlegen der Dringlichkeit von Änderungen
Auswirkung	name		string	Angeben von Änderungseffekten
Änderungsrisiko	name		string	Änderungsrisiko angeben
Grund für Änderung	name		string	Angeben des Grunds für das Initiieren von Änderungen
Kategorie	name		string	Angeben der Änderungskategorie für die Änderung
Unterkategorie	name		string	Angeben einer Änderungsunterkategorie für eine Änderung
Artikel	name		string	Änderungselement angeben
name	name		string	Bereitstellen von Ressourcen, die der Änderung zugeordnet werden sollen
Zusätzliche Felder	udf_fields		string	Angeben zusätzlicher Felder(z. B. {"udf_char1":"value","udf_char2":"value",..})

Gibt zurück

Name	Pfad	Typ	Beschreibung
status_code	response_status.status_code	integer	status_code
status	response_status.status	string	status
roll_out_plan.roll_out_plan_updated_on.display_value	change.roll_out_plan.roll_out_plan_updated_on.display_value	string	roll_out_plan -> roll_out_plan_updated_on -> display_value
roll_out_plan.roll_out_plan_updated_on.value	change.roll_out_plan.roll_out_plan_updated_on.value	string	roll_out_plan -> roll_out_plan_updated_on -> Wert
roll_out_plan.roll_out_plan_updated_by.email_id	change.roll_out_plan.roll_out_plan_updated_by.email_id	string	roll_out_plan -> roll_out_plan_updated_by -> email_id
roll_out_plan.roll_out_plan_updated_by.is_techniker	change.roll_out_plan.roll_out_plan_updated_by.is_technician	boolean	roll_out_plan -> roll_out_plan_updated_by -> is_technician
roll_out_plan.roll_out_plan_updated_by.sms_mail	change.roll_out_plan.roll_out_plan_updated_by.sms_mail	string	roll_out_plan -> roll_out_plan_updated_by -> sms_mail
roll_out_plan.roll_out_plan_updated_by.mobile	change.roll_out_plan.roll_out_plan_updated_by.mobile	string	roll_out_plan -> roll_out_plan_updated_by -> mobil
roll_out_plan.roll_out_plan_updated_by.last_name	change.roll_out_plan.roll_out_plan_updated_by.last_name	string	roll_out_plan -> roll_out_plan_updated_by -> last_name
roll_out_plan.roll_out_plan_updated_by.user_scope	change.roll_out_plan.roll_out_plan_updated_by.user_scope	string	roll_out_plan -> roll_out_plan_updated_by -> user_scope
roll_out_plan.roll_out_plan_updated_by.sms_mail_id	change.roll_out_plan.roll_out_plan_updated_by.sms_mail_id	string	roll_out_plan -> roll_out_plan_updated_by -> sms_mail_id
roll_out_plan.roll_out_plan_updated_by.phone	change.roll_out_plan.roll_out_plan_updated_by.phone	string	roll_out_plan -> roll_out_plan_updated_by -> Telefon
roll_out_plan.roll_out_plan_updated_by.name	change.roll_out_plan.roll_out_plan_updated_by.name	string	roll_out_plan -> roll_out_plan_updated_by -> Name
roll_out_plan.roll_out_plan_updated_by.id	change.roll_out_plan.roll_out_plan_updated_by.id	string	roll_out_plan -> roll_out_plan_updated_by -> ID
roll_out_plan.roll_out_plan_updated_by.photo_url	change.roll_out_plan.roll_out_plan_updated_by.photo_url	string	roll_out_plan -> roll_out_plan_updated_by -> photo_url
roll_out_plan.roll_out_plan_updated_by.is_vip_user	change.roll_out_plan.roll_out_plan_updated_by.is_vip_user	boolean	roll_out_plan -> roll_out_plan_updated_by -> is_vip_user
roll_out_plan.roll_out_plan_updated_by.department	change.roll_out_plan.roll_out_plan_updated_by.department	string	roll_out_plan -> roll_out_plan_updated_by -> Abteilung
roll_out_plan.roll_out_plan_updated_by.first_name	change.roll_out_plan.roll_out_plan_updated_by.first_name	string	roll_out_plan -> roll_out_plan_updated_by -> first_name
roll_out_plan.roll_out_plan_updated_by.job_title	change.roll_out_plan.roll_out_plan_updated_by.job_title	string	roll_out_plan -> roll_out_plan_updated_by -> job_title
roll_out_plan.roll_out_plan_description	change.roll_out_plan.roll_out_plan_description	string	roll_out_plan -> roll_out_plan_description
Notfall	change.emergency	boolean	Notfall
change_type.color	change.change_type.color	string	change_type -> Farbe
change_type.pre_approved	change.change_type.pre_approved	boolean	change_type -> pre_approved
change_type.name	change.change_type.name	string	change_type -> Name
change_type.id	change.change_type.id	string	change_type –> ID
review_details.next_review_on	change.review_details.next_review_on	object	review_details -> next_review_on
review_details.review_details_updated_by	change.review_details.review_details_updated_by	object	review_details -> review_details_updated_by
review_details.review_details_updated_on	change.review_details.review_details_updated_on	object	review_details -> review_details_updated_on
review_details.review_details_description	change.review_details.review_details_description	object	review_details -> review_details_description
assets	change.assets	array of object	assets
assets.site	change.assets.site	object	Ressourcen –> Website
assets.name	change.assets.name	string	Assets –> Name
assets.id	change.assets.id	string	Assets –> ID
configuration_items	change.configuration_items	array of	configuration_items
workflow_instance_details.id	change.workflow_instance_details.id	string	workflow_instance_details -> ID
workflow_instance_details.status.name	change.workflow_instance_details.status.name	string	workflow_instance_details -> Status -> Name
workflow_instance_details.status.id	change.workflow_instance_details.status.id	string	workflow_instance_details -> Status -> ID
rel.releases	change.rel.releases	object	rel -> Versionen
id	change.id	string	change -> ID
change_requester.email_id	change.change_requester.email_id	string	change_requester -> email_id
change_requester.is_techniker	change.change_requester.is_technician	boolean	change_requester -> is_technician
change_requester.sms_mail	change.change_requester.sms_mail	string	change_requester -> sms_mail
change_requester.mobile	change.change_requester.mobile	string	change_requester -> Mobil
change_requester.last_name	change.change_requester.last_name	string	change_requester -> last_name
change_requester.user_scope	change.change_requester.user_scope	string	change_requester -> user_scope
change_requester.sms_mail_id	change.change_requester.sms_mail_id	string	change_requester -> sms_mail_id
change_requester.phone	change.change_requester.phone	string	change_requester -> Telefon
change_requester.name	change.change_requester.name	string	change_requester -> Name
change_requester.id	change.change_requester.id	string	change_requester -> ID
change_requester.photo_url	change.change_requester.photo_url	string	change_requester -> photo_url
change_requester.is_vip_user	change.change_requester.is_vip_user	boolean	change_requester -> is_vip_user
change_requester.department	change.change_requester.department	string	change_requester -> Abteilung
change_requester.vorname	change.change_requester.first_name	string	change_requester -> first_name
change_requester.job_title	change.change_requester.job_title	string	change_requester -> job_title
group.site	change.group.site	object	group -> site
group.deleted	change.group.deleted	boolean	gruppe –> gelöscht
group.name	change.group.name	string	Gruppe -> Name
group.id	change.group.id	string	group -> id
created_time.display_value	change.created_time.display_value	string	created_time -> display_value
created_time.value	change.created_time.value	string	created_time -> Wert
item.name	change.item.name	string	Element -> Name
item.id	change.item.id	string	item -> id
workflow.validated	change.workflow.validated	boolean	Workflow –> validiert
workflow.name	change.workflow.name	string	Workflow –> Name
workflow.id	change.workflow.id	string	Workflow –> ID
approval_status	change.approval_status	string	approval_status
impact.name	change.impact.name	string	Impact -> Name
impact.id	change.impact.id	string	Impact -> ID
release_details.release_actual_start	change.release_details.release_actual_start	object	release_details -> release_actual_start
release_details.release_actual_end	change.release_details.release_actual_end	object	release_details -> release_actual_end
release_details.release_details_description	change.release_details.release_details_description	string	release_details -> release_details_description
release_details.release_scheduled_end.display_value	change.release_details.release_scheduled_end.display_value	string	release_details -> release_scheduled_end -> display_value
release_details.release_scheduled_end.value	change.release_details.release_scheduled_end.value	string	release_details -> release_scheduled_end -> Wert
release_details.release_details_updated_on.display_value	change.release_details.release_details_updated_on.display_value	string	release_details -> release_details_updated_on -> display_value
release_details.release_details_updated_on.value	change.release_details.release_details_updated_on.value	string	release_details -> release_details_updated_on -> Wert
release_details.release_scheduled_start.display_value	change.release_details.release_scheduled_start.display_value	string	release_details -> release_scheduled_start -> display_value
release_details.release_scheduled_start.value	change.release_details.release_scheduled_start.value	string	release_details -> release_scheduled_start -> Wert
release_details.release_details_updated_by.email_id	change.release_details.release_details_updated_by.email_id	string	release_details -> release_details_updated_by -> email_id
release_details.release_details_updated_by.is_technician	change.release_details.release_details_updated_by.is_technician	boolean	release_details -> release_details_updated_by -> is_technician
release_details.release_details_updated_by.sms_mail	change.release_details.release_details_updated_by.sms_mail	string	release_details -> release_details_updated_by -> sms_mail
release_details.release_details_updated_by.mobile	change.release_details.release_details_updated_by.mobile	string	release_details -> release_details_updated_by -> mobil
release_details.release_details_updated_by.last_name	change.release_details.release_details_updated_by.last_name	string	release_details -> release_details_updated_by -> last_name
release_details.release_details_updated_by.user_scope	change.release_details.release_details_updated_by.user_scope	string	release_details -> release_details_updated_by -> user_scope
release_details.release_details_updated_by.sms_mail_id	change.release_details.release_details_updated_by.sms_mail_id	string	release_details -> release_details_updated_by -> sms_mail_id
release_details.release_details_updated_by.phone	change.release_details.release_details_updated_by.phone	string	release_details -> release_details_updated_by -> Telefon
release_details.release_details_updated_by.name	change.release_details.release_details_updated_by.name	string	release_details -> release_details_updated_by -> Name
release_details.release_details_updated_by.id	change.release_details.release_details_updated_by.id	string	release_details -> release_details_updated_by -> ID
release_details.release_details_updated_by.photo_url	change.release_details.release_details_updated_by.photo_url	string	release_details -> release_details_updated_by -> photo_url
release_details.release_details_updated_by.is_vip_user	change.release_details.release_details_updated_by.is_vip_user	boolean	release_details -> release_details_updated_by -> is_vip_user
release_details.release_details_updated_by.department	change.release_details.release_details_updated_by.department	string	release_details -> release_details_updated_by -> Abteilung
release_details.release_details_updated_by.first_name	change.release_details.release_details_updated_by.first_name	string	release_details -> release_details_updated_by -> first_name
release_details.release_details_updated_by.job_title	change.release_details.release_details_updated_by.job_title	string	release_details -> release_details_updated_by -> job_title
priority.color	change.priority.color	string	Priorität –> Farbe
priority.name	change.priority.name	string	Priorität –> Name
priority.id	change.priority.id	string	priorität –> ID
scheduled_end_time.display_value	change.scheduled_end_time.display_value	string	scheduled_end_time -> display_value
scheduled_end_time.value	change.scheduled_end_time.value	string	scheduled_end_time -> Wert
uat_details.uat_scheduled_start	change.uat_details.uat_scheduled_start	object	uat_details -> uat_scheduled_start
uat_details.uat_scheduled_end	change.uat_details.uat_actual_end	object	uat_details -> uat_actual_end
uat_details.uat_details_updated_by.email_id	change.uat_details.uat_details_updated_by.email_id	string	uat_details -> uat_details_updated_by -> email_id
uat_details.uat_details_updated_by.is_technician	change.uat_details.uat_details_updated_by.is_technician	boolean	uat_details -> uat_details_updated_by -> is_technician
uat_details.uat_details_updated_by.sms_mail	change.uat_details.uat_details_updated_by.sms_mail	string	uat_details -> uat_details_updated_by -> sms_mail
uat_details.uat_details_updated_by.mobile	change.uat_details.uat_details_updated_by.mobile	string	uat_details -> uat_details_updated_by -> Mobil
uat_details.uat_details_updated_by.last_name	change.uat_details.uat_details_updated_by.last_name	string	uat_details -> uat_details_updated_by -> last_name
uat_details.uat_details_updated_by.user_scope	change.uat_details.uat_details_updated_by.user_scope	string	uat_details -> uat_details_updated_by -> user_scope
uat_details.uat_details_updated_by.sms_mail_id	change.uat_details.uat_details_updated_by.sms_mail_id	string	uat_details -> uat_details_updated_by -> sms_mail_id
uat_details.uat_details_updated_by.phone	change.uat_details.uat_details_updated_by.phone	string	uat_details -> uat_details_updated_by -> Telefon
uat_details.uat_details_updated_by.name	change.uat_details.uat_details_updated_by.name	string	uat_details -> uat_details_updated_by -> Name
uat_details.uat_details_updated_by.id	change.uat_details.uat_details_updated_by.id	string	uat_details -> uat_details_updated_by -> ID
uat_details.uat_details_updated_by.photo_url	change.uat_details.uat_details_updated_by.photo_url	string	uat_details -> uat_details_updated_by -> photo_url
uat_details.uat_details_updated_by.is_vip_user	change.uat_details.uat_details_updated_by.is_vip_user	boolean	uat_details -> uat_details_updated_by -> is_vip_user
uat_details.uat_details_updated_by.department	change.uat_details.uat_details_updated_by.department	string	uat_details -> uat_details_updated_by -> Abteilung
uat_details.uat_details_updated_by.first_name	change.uat_details.uat_details_updated_by.first_name	string	uat_details -> uat_details_updated_by -> first_name
uat_details.uat_details_updated_by.job_title	change.uat_details.uat_details_updated_by.job_title	string	uat_details -> uat_details_updated_by -> job_title
uat_details.uat_details_description	change.uat_details.uat_details_description	string	uat_details -> uat_details_description
uat_details.uat_details_updated_on.display_value	change.uat_details.uat_details_updated_on.display_value	string	uat_details -> uat_details_updated_on -> display_value
uat_details.uat_details_updated_on.value	change.uat_details.uat_details_updated_on.value	string	uat_details -> uat_details_updated_on -> Wert
uat_details.uat_scheduled_end	change.uat_details.uat_scheduled_end	object	uat_details -> uat_scheduled_end
uat_details.uat_actual_start	change.uat_details.uat_actual_start	object	uat_details -> uat_actual_start
reason_for_change.name	change.reason_for_change.name	string	reason_for_change -> Name
reason_for_change.id	change.reason_for_change.id	string	reason_for_change –> ID
impact_details.impact_details_updated_on.display_value	change.impact_details.impact_details_updated_on.display_value	string	impact_details -> impact_details_updated_on -> display_value
impact_details.impact_details_updated_on.value	change.impact_details.impact_details_updated_on.value	string	impact_details -> impact_details_updated_on -> Wert
impact_details.impact_details_updated_by.email_id	change.impact_details.impact_details_updated_by.email_id	string	impact_details -> impact_details_updated_by -> email_id
impact_details.impact_details_updated_by.is_techniker	change.impact_details.impact_details_updated_by.is_technician	boolean	impact_details -> impact_details_updated_by -> is_technician
impact_details.impact_details_updated_by.sms_mail	change.impact_details.impact_details_updated_by.sms_mail	string	impact_details -> impact_details_updated_by -> sms_mail
impact_details.impact_details_updated_by.mobile	change.impact_details.impact_details_updated_by.mobile	string	impact_details -> impact_details_updated_by -> Mobil
impact_details.impact_details_updated_by.last_name	change.impact_details.impact_details_updated_by.last_name	string	impact_details -> impact_details_updated_by -> last_name
impact_details.impact_details_updated_by.user_scope	change.impact_details.impact_details_updated_by.user_scope	string	impact_details -> impact_details_updated_by -> user_scope
impact_details.impact_details_updated_by.sms_mail_id	change.impact_details.impact_details_updated_by.sms_mail_id	string	impact_details -> impact_details_updated_by -> sms_mail_id
impact_details.impact_details_updated_by.phone	change.impact_details.impact_details_updated_by.phone	string	impact_details -> impact_details_updated_by -> Telefon
impact_details.impact_details_updated_by.name	change.impact_details.impact_details_updated_by.name	string	impact_details -> impact_details_updated_by -> Name
impact_details.impact_details_updated_by.id	change.impact_details.impact_details_updated_by.id	string	impact_details -> impact_details_updated_by -> ID
impact_details.impact_details_updated_by.photo_url	change.impact_details.impact_details_updated_by.photo_url	string	impact_details -> impact_details_updated_by -> photo_url
impact_details.impact_details_updated_by.is_vip_user	change.impact_details.impact_details_updated_by.is_vip_user	boolean	impact_details -> impact_details_updated_by -> is_vip_user
impact_details.impact_details_updated_by.department	change.impact_details.impact_details_updated_by.department	string	impact_details -> impact_details_updated_by -> Abteilung
impact_details.impact_details_updated_by.first_name	change.impact_details.impact_details_updated_by.first_name	string	impact_details -> impact_details_updated_by -> first_name
impact_details.impact_details_updated_by.job_title	change.impact_details.impact_details_updated_by.job_title	string	impact_details -> impact_details_updated_by -> job_title
impact_details.impact_details_description	change.impact_details.impact_details_description	string	impact_details -> impact_details_description
subcategory.name	change.subcategory.name	string	Unterkategorie -> Name
subcategory.id	change.subcategory.id	string	unterkategorie -> id
deleted_time	change.deleted_time	object	deleted_time
is_freeze_conflicted	change.is_freeze_conflicted	boolean	is_freeze_conflicted
status.internal_name	change.status.internal_name	string	status -> internal_name
status.stage.id	change.status.stage.id	string	status - stufe ->> ID
status.name	change.status.name	string	status -> Name
status.id	change.status.id	string	status -> ID
scheduled_start_time.display_value	change.scheduled_start_time.display_value	string	scheduled_start_time -> display_value
scheduled_start_time.value	change.scheduled_start_time.value	string	scheduled_start_time -> Wert
template.inactive	change.template.inactive	boolean	Vorlage -> inaktiv
template.name	change.template.name	string	Vorlage -> Name
template.id	change.template.id	string	template -> id
has_release_association	change.has_release_association	boolean	has_release_association
attachments	change.attachments	array of	attachments
display_id.display_value	change.display_id.display_value	string	display_id -> display_value
display_id.value	change.display_id.value	string	display_id -> Wert
roles	change.roles	array of object	roles
roles.role.internal_name	change.roles.role.internal_name	string	Rollen -> Rolle -> internal_name
roles.role.user_type	change.roles.role.user_type	string	Rollen –> Rolle –> user_type
roles.role.name	change.roles.role.name	string	Rollen –> Rolle –> Name
roles.role.id	change.roles.role.id	string	Rollen –> Rolle –> ID
roles.id	change.roles.id	string	rollen –> ID
roles.user.email_id	change.roles.user.email_id	string	Rollen –> Benutzer –> email_id
roles.user.is_technician	change.roles.user.is_technician	boolean	Rollen –> Benutzer –> is_technician
roles.user.sms_mail	change.roles.user.sms_mail	string	Rollen –> Benutzer –> sms_mail
roles.user.mobile	change.roles.user.mobile	string	Rollen -> Benutzer -> Mobil
roles.user.last_name	change.roles.user.last_name	string	Rollen -> Benutzer -> last_name
roles.user.user_scope	change.roles.user.user_scope	string	Rollen –> Benutzer –> user_scope
roles.user.sms_mail_id	change.roles.user.sms_mail_id	string	Rollen –> Benutzer –> sms_mail_id
roles.user.phone	change.roles.user.phone	string	Rollen –> Benutzer –> Telefon
roles.user.name	change.roles.user.name	string	Rollen –> Benutzer -> Name
roles.user.id	change.roles.user.id	string	Rollen –> Benutzer -> ID
roles.user.photo_url	change.roles.user.photo_url	string	Rollen –> Benutzer –> photo_url
roles.user.is_vip_user	change.roles.user.is_vip_user	boolean	Rollen -> Benutzer -> is_vip_user
roles.user.department.site.deleted	change.roles.user.department.site.deleted	boolean	Rollen - Benutzer ->> Abteilung -> Website -> gelöscht
roles.user.department.site.name	change.roles.user.department.site.name	string	Rollen - Benutzer ->> Abteilung -> Website -> Name
roles.user.department.site.id	change.roles.user.department.site.id	string	rollen - benutzer ->> abteilung -> site -> id
roles.user.department.name	change.roles.user.department.name	string	Rollen -> Benutzer -> Abteilung -> Name
roles.user.department.id	change.roles.user.department.id	string	Rollen - Benutzer ->> Abteilung -> ID
roles.user.first_name	change.roles.user.first_name	string	Rollen -> Benutzer -> first_name
roles.user.job_title	change.roles.user.job_title	string	Rollen –> Benutzer ->job_title
Beschreibung	change.description	string	Beschreibung
title	change.title	string	title
change_owner.email_id	change.change_owner.email_id	string	change_owner -> email_id
change_owner.is_techniker	change.change_owner.is_technician	boolean	change_owner -> is_technician
change_owner.sms_mail	change.change_owner.sms_mail	string	change_owner -> sms_mail
change_owner.mobile	change.change_owner.mobile	string	change_owner –> Mobil
change_owner.last_name	change.change_owner.last_name	string	change_owner -> last_name
change_owner.user_scope	change.change_owner.user_scope	string	change_owner -> user_scope
change_owner.sms_mail_id	change.change_owner.sms_mail_id	string	change_owner -> sms_mail_id
change_owner.cost_per_hour	change.change_owner.cost_per_hour	string	change_owner -> cost_per_hour
change_owner.phone	change.change_owner.phone	string	change_owner -> Telefon
change_owner.name	change.change_owner.name	string	change_owner -> Name
change_owner.id	change.change_owner.id	string	change_owner –> ID
change_owner.photo_url	change.change_owner.photo_url	string	change_owner -> photo_url
change_owner.is_vip_user	change.change_owner.is_vip_user	boolean	change_owner -> is_vip_user
change_owner.department	change.change_owner.department	string	change_owner -> Abteilung
change_owner.vorname	change.change_owner.first_name	string	change_owner -> first_name
change_owner.job_title	change.change_owner.job_title	string	change_owner -> job_title
urgency.name	change.urgency.name	string	dringlichkeit -> Name
urgency.id	change.urgency.id	string	dringlichkeit -> ID
close_details.close_details_updated_on.display_value	change.close_details.close_details_updated_on.display_value	string	close_details -> close_details_updated_on -> display_value
close_details.close_details_updated_on.value	change.close_details.close_details_updated_on.value	string	close_details -> close_details_updated_on -> Wert
close_details.close_details_description	change.close_details.close_details_description	string	close_details -> close_details_description
close_details.closure_code.name	change.close_details.closure_code.name	string	close_details -> closure_code -> Name
close_details.closure_code.id	change.close_details.closure_code.id	string	close_details -> closure_code -> ID
close_details.close_details_updated_by.email_id	change.close_details.close_details_updated_by.email_id	string	close_details -> close_details_updated_by -> email_id
close_details.close_details_updated_by.is_techniker	change.close_details.close_details_updated_by.is_technician	boolean	close_details -> close_details_updated_by -> is_technician
close_details.close_details_updated_by.sms_mail	change.close_details.close_details_updated_by.sms_mail	string	close_details -> close_details_updated_by -> sms_mail
close_details.close_details_updated_by.mobile	change.close_details.close_details_updated_by.mobile	string	close_details -> close_details_updated_by -> Mobil
close_details.close_details_updated_by.last_name	change.close_details.close_details_updated_by.last_name	string	close_details -> close_details_updated_by -> last_name
close_details.close_details_updated_by.user_scope	change.close_details.close_details_updated_by.user_scope	string	close_details -> close_details_updated_by -> user_scope
close_details.close_details_updated_by.sms_mail_id	change.close_details.close_details_updated_by.sms_mail_id	string	close_details -> close_details_updated_by -> sms_mail_id
close_details.close_details_updated_by.phone	change.close_details.close_details_updated_by.phone	string	close_details -> close_details_updated_by -> Telefon
close_details.close_details_updated_by.name	change.close_details.close_details_updated_by.name	string	close_details -> close_details_updated_by -> Name
close_details.close_details_updated_by.id	change.close_details.close_details_updated_by.id	string	close_details -> close_details_updated_by -> ID
close_details.close_details_updated_by.photo_url	change.close_details.close_details_updated_by.photo_url	string	close_details -> close_details_updated_by -> photo_url
close_details.close_details_updated_by.is_vip_user	change.close_details.close_details_updated_by.is_vip_user	boolean	close_details -> close_details_updated_by -> is_vip_user
close_details.close_details_updated_by.department	change.close_details.close_details_updated_by.department	string	close_details -> close_details_updated_by -> Abteilung
close_details.close_details_updated_by.first_name	change.close_details.close_details_updated_by.first_name	string	close_details -> close_details_updated_by -> first_name
close_details.close_details_updated_by.job_title	change.close_details.close_details_updated_by.job_title	string	close_details -> close_details_updated_by -> job_title
change_manager	change.change_manager	string	change_manager
is_freezed	change.is_freezed	boolean	is_freezed
rückblickend	change.retrospective	boolean	rückblickend
checklist.checklist_description	change.checklist.checklist_description	string	Checkliste –> checklist_description
checklist.checklist_updated_on.display_value	change.checklist.checklist_updated_on.display_value	string	Checkliste -> checklist_updated_on -> display_value
checklist.checklist_updated_on.value	change.checklist.checklist_updated_on.value	string	Checkliste -> checklist_updated_on -> Wert
checklist.checklist_updated_by.email_id	change.checklist.checklist_updated_by.email_id	string	Checkliste -> checklist_updated_by -> email_id
checklist.checklist_updated_by.is_techniker	change.checklist.checklist_updated_by.is_technician	boolean	Checkliste -> checklist_updated_by -> is_technician
checklist.checklist_updated_by.sms_mail	change.checklist.checklist_updated_by.sms_mail	string	Checkliste -> checklist_updated_by -> sms_mail
checklist.checklist_updated_by.mobile	change.checklist.checklist_updated_by.mobile	string	Checkliste -> checklist_updated_by -> Mobil
checklist.checklist_updated_by.last_name	change.checklist.checklist_updated_by.last_name	string	Checkliste -> checklist_updated_by -> last_name
checklist.checklist_updated_by.user_scope	change.checklist.checklist_updated_by.user_scope	string	Checkliste -> checklist_updated_by -> user_scope
checklist.checklist_updated_by.sms_mail_id	change.checklist.checklist_updated_by.sms_mail_id	string	Checkliste -> checklist_updated_by -> sms_mail_id
checklist.checklist_updated_by.phone	change.checklist.checklist_updated_by.phone	string	Checkliste -> checklist_updated_by -> Telefon
checklist.checklist_updated_by.name	change.checklist.checklist_updated_by.name	string	Checkliste -> checklist_updated_by -> Name
checklist.checklist_updated_by.id	change.checklist.checklist_updated_by.id	string	Checkliste -> checklist_updated_by -> ID
checklist.checklist_updated_by.photo_url	change.checklist.checklist_updated_by.photo_url	string	Checkliste -> checklist_updated_by -> photo_url
checklist.checklist_updated_by.is_vip_user	change.checklist.checklist_updated_by.is_vip_user	boolean	Checkliste -> checklist_updated_by -> is_vip_user
checklist.checklist_updated_by.department	change.checklist.checklist_updated_by.department	string	Checkliste -> checklist_updated_by -> Abteilung
checklist.checklist_updated_by.vorname	change.checklist.checklist_updated_by.first_name	string	Checkliste -> checklist_updated_by -> first_name
checklist.checklist_updated_by.job_title	change.checklist.checklist_updated_by.job_title	string	Checkliste -> checklist_updated_by -> job_title
services	change.services	array of object	services
services.inactive	change.services.inactive	boolean	Dienste -> inaktiv
services.name	change.services.name	string	Dienste -> Name
services.id	change.services.id	string	services -> id
services.sort_index	change.services.sort_index	integer	Dienstleistungen -> sort_index
back_out_plan.back_out_plan_updated_by.email_id	change.back_out_plan.back_out_plan_updated_by.email_id	string	back_out_plan -> back_out_plan_updated_by -> email_id
back_out_plan.back_out_plan_updated_by.is_techniker	change.back_out_plan.back_out_plan_updated_by.is_technician	boolean	back_out_plan -> back_out_plan_updated_by -> is_technician
back_out_plan.back_out_plan_updated_by.sms_mail	change.back_out_plan.back_out_plan_updated_by.sms_mail	string	back_out_plan -> back_out_plan_updated_by -> sms_mail
back_out_plan.back_out_plan_updated_by.mobile	change.back_out_plan.back_out_plan_updated_by.mobile	string	back_out_plan -> back_out_plan_updated_by -> mobil
back_out_plan.back_out_plan_updated_by.last_name	change.back_out_plan.back_out_plan_updated_by.last_name	string	back_out_plan -> back_out_plan_updated_by -> last_name
back_out_plan.back_out_plan_updated_by.user_scope	change.back_out_plan.back_out_plan_updated_by.user_scope	string	back_out_plan -> back_out_plan_updated_by -> user_scope
back_out_plan.back_out_plan_updated_by.sms_mail_id	change.back_out_plan.back_out_plan_updated_by.sms_mail_id	string	back_out_plan -> back_out_plan_updated_by -> sms_mail_id
back_out_plan.back_out_plan_updated_by.phone	change.back_out_plan.back_out_plan_updated_by.phone	string	back_out_plan -> back_out_plan_updated_by -> Telefon
back_out_plan.back_out_plan_updated_by.name	change.back_out_plan.back_out_plan_updated_by.name	string	back_out_plan -> back_out_plan_updated_by -> Name
back_out_plan.back_out_plan_updated_by.id	change.back_out_plan.back_out_plan_updated_by.id	string	back_out_plan -> back_out_plan_updated_by -> ID
back_out_plan.back_out_plan_updated_by.photo_url	change.back_out_plan.back_out_plan_updated_by.photo_url	string	back_out_plan -> back_out_plan_updated_by -> photo_url
back_out_plan.back_out_plan_updated_by.is_vip_user	change.back_out_plan.back_out_plan_updated_by.is_vip_user	boolean	back_out_plan -> back_out_plan_updated_by -> is_vip_user
back_out_plan.back_out_plan_updated_by.department	change.back_out_plan.back_out_plan_updated_by.department	string	back_out_plan -> back_out_plan_updated_by -> Abteilung
back_out_plan.back_out_plan_updated_by.first_name	change.back_out_plan.back_out_plan_updated_by.first_name	string	back_out_plan -> back_out_plan_updated_by -> first_name
back_out_plan.back_out_plan_updated_by.job_title	change.back_out_plan.back_out_plan_updated_by.job_title	string	back_out_plan -> back_out_plan_updated_by -> job_title
back_out_plan.back_out_plan_updated_on.display_value	change.back_out_plan.back_out_plan_updated_on.display_value	string	back_out_plan -> back_out_plan_updated_on -> display_value
back_out_plan.back_out_plan_updated_on.value	change.back_out_plan.back_out_plan_updated_on.value	string	back_out_plan -> back_out_plan_updated_on -> Wert
back_out_plan.back_out_plan_description	change.back_out_plan.back_out_plan_description	string	back_out_plan -> back_out_plan_description
site.site	change.site.deleted	boolean	website –> gelöscht
site.name	change.site.name	string	Website –> Name
site.id	change.site.id	string	site -> id
stage.internal_name	change.stage.internal_name	string	phase -> internal_name
stage.stage_index	change.stage.stage_index	integer	phase -> stage_index
stage.name	change.stage.name	string	Stage -> Name
stage.id	change.stage.id	string	stage -> ID
completed_time.display_value	change.completed_time.display_value	string	completed_time -> display_value
completed_time.value	change.completed_time.value	string	completed_time -> Wert
risk.name	change.risk.name	string	Risiko -> Name
risk.id	change.risk.id	string	Risiko -> ID
category.deleted	change.category.deleted	boolean	kategorie -> gelöscht
category.name	change.category.name	string	kategorie -> Name
category.id	change.category.id	string	category -> ID
notes_present	change.notes_present	boolean	notes_present

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