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Description
A service call in the Field Service module in Microsoft Dynamics GP.
Properties
Property |
Type |
Length |
Default |
Description |
|---|---|---|---|---|
DispatchDateTime |
dateTime |
N/A |
Empty |
The date and time on which the technician was dispatched to the service call. |
ArrivalDateTime |
dateTime |
N/A |
Empty |
The date and time on which the technician arrived at the service call location. |
CompletionDateTime |
dateTime |
N/A |
Empty |
The date and time on which the technician has completed all technical work associated with the current service call. |
Meter1 |
N/A |
N/A |
The current reading provided for Meter1 for the service call. |
|
Meter2 |
N/A |
N/A |
The current reading provided for Meter2 for the service call. |
|
Meter3 |
N/A |
N/A |
The current reading provided for Meter3 for the service call. |
|
Meter4 |
N/A |
N/A |
The current reading provided for Meter4 for the service call. |
|
Meter5 |
N/A |
N/A |
The current reading provided for Meter5 for the service call. |
|
Type |
N/A |
Open |
Identifies the type of service document. |
|
EscalationDateTime |
dateTime |
N/A |
N/A |
The date and time on which the last escalation step was completed. This property is read-only. |
EscalationLevel |
int |
N/A |
N/A |
The number of the last escalation step that was completed. This property is read-only. |
InvoicedAmount |
N/A |
N/A |
The amount actually invoiced for the service call. This property is read-only. |
|
IsCallback |
boolean |
N/A |
N/A |
Identifies when the service call is a callback for a previously completed call. This property is read-only. |
NotifyDateTime |
dateTime |
N/A |
N/A |
The date and time on which the technician was notified of the service call. This property is read-only. |
WasNotified |
boolean |
N/A |
N/A |
Identifies that the technician was notified of the service call. This property is read-only. |
Parts |
N/A |
N/A |
A collection of service call part lines. |
|
Labor |
N/A |
N/A |
A collection of service call labor lines. |
|
AdditionalCharges |
N/A |
N/A |
A collection of additional charge lines. |
|
Expenses |
N/A |
N/A |
A collection of service call expense lines. |
|
EquipmentCodes |
N/A |
N/A |
A collection of service call equipment codes. |