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Provide support - Update a service request

  • Referenz
Dienst:
Partner Center Rest
API-Version:
v1

Aktualisiert eine Serviceanfrage

PATCH https://api.partnercenter.microsoft.com/v1/servicerequests/{service_request_id}

URI-Parameter

Name In Erforderlich Typ Beschreibung
service_request_id
 path True

string

Dienstanforderungs-ID

Anforderungsheader

Media Types: "application/json-patch+json", "application/json", "text/json", "application/*+json"

Name Erforderlich Typ Beschreibung
IncludeOrganizationRequests

string

Wenn sie vorhanden ist, autorisieren Sie den Anrufer für die Rolle "Supportanfrage-Administrator", bevor Sie versuchen, eine Serviceanfrage zu aktualisieren. Die Autorisierung als Supportanfrageadministrator ist erforderlich, um eine Organisationsdienstanfrage zu aktualisieren.

Anforderungstext

Media Types: "application/json-patch+json", "application/json", "text/json", "application/*+json"

Name Typ Beschreibung
additionalInfo

ServiceRequestAdditionalInfo[]

appointment

BookingAppointment

attributes

ResourceAttributes

countryCode

string

createdDate

string (date-time)

creationChannel

string

description

string

emailCcList

string[]

fileLinks

FileInfo[]

id

string

minLength: 0
maxLength: 16
pattern: ^([0-9]{10}|[0-9]{15}|[0-9]{1,9}|[0-9]{16}|[0-9]-[0-9]{13})$
lastClosedDate

string (date-time)

lastModifiedDate

string (date-time)

lastUpdatedBy

ServiceRequestContact

newNote

ServiceRequestNote

notes

ServiceRequestNote[]

organization

ServiceRequestOrganization

primaryContact

ServiceRequestContact

productId

string

productName

string

severity

ServiceRequestSeverity (int32)

status

ServiceRequestStatus (int32)

supportTopicDescription

string

supportTopicId

string

supportTopicName

string

title

string

maxLength: 255

Antworten

Name Typ Beschreibung
204 No Content

Erfolg

Media Types: "text/plain", "application/json", "text/json"
400 Bad Request

ProblemDetails

Ungültige Anforderung

Media Types: "text/plain", "application/json", "text/json"
403 Forbidden

ProblemDetails

Verboten

Media Types: "text/plain", "application/json", "text/json"
404 Not Found

ProblemDetails

Nicht gefunden

Media Types: "text/plain", "application/json", "text/json"
Other Status Codes

ProblemDetails

Fehler

Media Types: "text/plain", "application/json", "text/json"

Definitionen

Name Beschreibung
BookingAppointment
DateTimeTimeZone
FileInfo
ProblemDetails
ResourceAttributes
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

Objekt
Name Typ Beschreibung
customerEmailAddress

string

customerEmailAddress
customerName

string

customerPhone

string

end

DateTimeTimeZone

notes

string

serviceRequestId

string

start

DateTimeTimeZone

DateTimeTimeZone

Objekt
Name Typ Beschreibung
dateTime

string

timeZone

string

FileInfo

Objekt
Name Typ Beschreibung
comment

string

extensionType

string

fileNameWithoutExtension

string

fileSize

integer (int64)

id

string

location

string

ProblemDetails

Objekt
Name Typ Beschreibung
detail

string

instance

string

status

integer (int32)

title

string

type

string

ResourceAttributes

Objekt
Name Typ Beschreibung
etag

string

objectType

string

ServiceRequest

Objekt
Name Typ Beschreibung
additionalInfo

ServiceRequestAdditionalInfo[]

appointment

BookingAppointment

attributes

ResourceAttributes

countryCode

string

createdDate

string (date-time)

creationChannel

string

description

string

emailCcList

string[]

fileLinks

FileInfo[]

id

string

minLength: 0
maxLength: 16
pattern: ^([0-9]{10}|[0-9]{15}|[0-9]{1,9}|[0-9]{16}|[0-9]-[0-9]{13})$
lastClosedDate

string (date-time)

lastModifiedDate

string (date-time)

lastUpdatedBy

ServiceRequestContact

newNote

ServiceRequestNote

notes

ServiceRequestNote[]

organization

ServiceRequestOrganization

primaryContact

ServiceRequestContact

productId

string

productName

string

severity

ServiceRequestSeverity (int32)

status

ServiceRequestStatus (int32)

supportTopicDescription

string

supportTopicId

string

supportTopicName

string

title

string

maxLength: 255

ServiceRequestAdditionalInfo

Objekt
Name Typ Beschreibung
payLoad
type

string

ServiceRequestContact

Objekt
Name Typ Beschreibung
contactId

string

email

string (email)

firstName

string

lastName

string

organization

ServiceRequestOrganization

phoneNumber

string

preferredContactMethod

string

ServiceRequestNote

Objekt
Name Typ Beschreibung
createdByName

string

createdDate

string (date-time)

text

string

updatedByName

string

ServiceRequestOrganization

Objekt
Name Typ Beschreibung
id

string

name

string

phoneNumber

string

ServiceRequestSeverity

Enumeration
Wert Beschreibung
0
1
2
3

ServiceRequestStatus

Enumeration
Wert Beschreibung
0
1
2
3