possible fraudulent email

The email address you provided, "******@officerenewonline.com", does not appear to be a legitimate Microsoft support email. Microsoft typically uses the following domains to send emails:

1. microsoft.com
2. microsoftsupport.com
3. mail.support.microsoft.com

Since the email is from a different domain, it is likely a phishing scam. Always exercise caution with emails that claim to be from Microsoft, especially if they come from unfamiliar domains. If you suspect the email is fraudulent, do not reply, click on any links, or open any attachments.

Analyze the Internet headers of the received email to identify the real sender.
Depending on the situation, also check whether any suspicious servers were involved in the transmission.
It is likely that the email was sent from a source other than Microsoft.