Share via

How can I delete and eliminate a Windows365 Personal account?

Jodok Schaeffler 0 Reputation points
2025-12-23T16:22:08.64+00:00

I have a Microsoft365 Personal and a Microsoft365 School/Business account - both on the same email: ******@schaeffler.net.

This is quite a hassel when I have to log in, and for certain applications (OnePage) I actually was not able to log into my School/Business account at all.

I would like to do all my work now in the School/Business account, and delete the Personal account completely, so that I can use my School/Business account in all situations. How do I do this?

Microsoft 365 and Office | Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Edward Schlobohm01 9,490 Reputation points Independent Advisor
    2025-12-23T17:07:38.8366667+00:00

    Hi,

    Thanks for reaching out and sharing what’s happening with your Microsoft 365 account. Here’s what you can do: First, make sure your work or school account takes priority by removing your work email from your personal Microsoft account. Sign in at account.microsoft.com, go to Your Info > Sign-in preferences, add a new alias like an Outlook.com address, make it your primary sign-in, and then remove your work email. This ensures your work email is only tied to your business account.

    Next, back up any personal files and cancel subscriptions on the personal account. If you no longer need it, you can close the account using Microsoft’s Close your account page. You’ll have 30–60 days before it’s permanently deleted.

    Once that’s done, your work email will only resolve to your business account, eliminating login conflicts. This works because Microsoft accounts are identity-based, and the email alias determines which account gets priority.

    Hope this helps! Let me know if you need more guidance.

    Regards,

    Edward

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.