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Microsoft Stream is not generating transcript

N, SUBHASH KUMAR 0 Reputation points
2025-12-23T18:01:21.87+00:00

Hello - I am using Microsoft Stream to transcribe a .mp4 file and after sometime I receive the following message: Generating English (United States) - The generation is taking more time than expected. The transcript and captions file will appear here when it's ready.

It never shows up even after 48 hours. This is not happening for 1 or 2 instances, this is happening for every instance I tried. Is there anyway I can get the transcript immediately or within 30mins of time frame? Thanks in advance.

Microsoft 365 and Office | Other
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  1. Francisco Montilla 25,090 Reputation points Independent Advisor
    2025-12-23T18:43:53.9533333+00:00

    Hi Subhash,

    The fastest way to get a transcript is to upload the same .mp4 to Word for the web and use Transcribe.

    Open a new Word document in your browser, select Home > Dictate > Transcribe, choose Upload audio, pick your .mp4, then let it process. When the transcript appears in the right pane, select Add all to document to drop the full text into your file and save or copy it wherever you need.

    Word for the web accepts .mp4 uploads, has a monthly limit for uploaded audio of 300 minutes per user unless you have a Copilot license, and individual uploads must be under roughly 200 MB.

    If you try this now, do you get your transcript within the time you need?

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