i need help fixing Bug Check 0x1A: MEMORY_MANAGEMENT

Justin Tan 0 Reputation points
2025-12-21T14:53:12.86+00:00

i need help how to fix this and i need someone to help analyze the dmp file i have for this error is anyone able to help me pls urgently need help pc keep restarting or blue screen in windows 11

Windows for home | Windows 11 | Performance and system failures
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  1. DaveM121 816.9K Reputation points Independent Advisor
    2025-12-21T15:26:12.24+00:00

    Please upload any minidump files you have, I will check those to see if they provide any insight into a potential cause of the system crashes.

    Open Windows File Explorer.

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up.

    Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.

    Then post the link here to the zip file, so I can take a look for you.


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  1. Q&A Assist
    2025-12-21T14:53:21.29+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To address the Bug Check 0x1A: MEMORY_MANAGEMENT issue on your Windows 11 PC, follow these steps:

    1. Collect a Memory Dump: If you haven't already, collect an OS memory dump file for further analysis. This can help in diagnosing the issue. You can find guidance on how to do this in the Azure documentation.
    2. Run Windows Memory Diagnostic: Use the Windows Memory Diagnostic tool to check for any problems with your physical memory modules. You can access it by typing "Windows Memory Diagnostic" in the Start menu and following the prompts.
    3. Check for File System Errors: Use the Scan Disk utility to confirm there are no file system errors. Right-click the drive, select Properties, go to the Tools tab, and click Check now.
    4. Use System File Checker: Run the System File Checker tool to repair any missing or corrupted system files. Open Command Prompt as an administrator and run the command SFC /scannow.
    5. Free Space: Ensure that you have sufficient free space on your hard drive. Aim for at least 10% to 15% of free space to allow the operating system to function properly.
    6. Update Drivers and Software: Make sure all your drivers and Windows are up to date. Outdated drivers can often lead to system crashes.
    7. Check Hardware Connections: If you're comfortable doing so, check that all hardware components are properly connected and seated.

    If the problem persists, consider reaching out to a technical support professional who can analyze the dump file for you.


    References:

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