Share via

Sim Card Tray replacement request

Anonymous
2023-09-27T19:44:18+00:00

How can I purchase or request a sim card tray for a Microsoft Duo 2? and to repair the back of the device?

Surface | Surface Duo | Performance and maintenance

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2023-10-05T22:17:02+00:00

    Hi, Rene Villareal!

    You can get in contact with Surface Technical Support by following the steps below:

    1. Please go to: https://support.microsoft.com/contactus
    2. Select Devices
    3. Select Get Home Support
    4. Click: Don't want to use the Get Help app? Get support in your browser
    5. Type out Surface Duo
    6. Press Get help
    7. On the bottom click contact support or sign in to contact support
    8. From the drop lists select the items that apply and then you get a list of available options to get a support agent to contact you depending on your selected issue

    Thank you.

    0 comments
  2. Anonymous
    2024-01-03T07:45:26+00:00

    Hi Rene

    Many thanks for your reply.

    I have contacted Microsoft support twice and they said would look into this. The first time they came back and said they were not available.

    The second time they didn't even come back to me 😒

    0 comments