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DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset.
Saw also some postings on reddit regarding this new issue.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Updated June, 27 2023
Thank you for your patience while we have investigated Surface Duo devices that would restart after the May 30th, 2023 update. The June 26th, 2023 update improves system stability. See Update Surface Duo for more info on how to update your Surface Duo or Surface Duo 2.
Marking as "Answered" for now to raise visibility.
DId anyone else experience random shutdowns and/or reboots not coming up again after the update may 30 2023? Display showing the option of retrying oder factory reset.
Saw also some postings on reddit regarding this new issue.
Getting same error in Surface Duo after latest update. Have had several restarts already. Latest update broke something.
Just turn off the Wifi
there is a bug, use data and wait for an update
Best
Settings -> System -> Reset Options -> Reset WiFi, mobile & Bluetooth
Worked on my Duo2 - the wife's Duo1 and solved the issue for both.
It's been mentioned to turn off vpn's as this seems to be directly related to the reboot crash.
Seems to fix the issue - not my discovery just moving it along from Reddit to here.
Marking as answered is horrible considering and answer wasn't provided.
Done that this afternoon. Worked for some hours. Now had two shut downs in a row. Hsppend after digital wellbeing switched to night mode and I paused it for 30 min snd additional turned die n notifications again. After that the OS crashed twice. Now I stay in night mode and no notifications and all up and running. For noe...
