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dual monitors of surface book 3

Anonymous
2023-11-06T02:29:30+00:00

How can I get dual monitors with a surface book 3? I was told I could with a thunderbolt 4 docking station, but I don't think the surface book 3 supports thunderbolt 4 even though microsoft support says it does.

Surface | Surface Book | USB-C

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  1. Anonymous
    2023-11-06T17:19:17+00:00

    Hi Hans Gunter,

    Thank you for posting in Microsoft Community.

    The Surface Book 3 does not have a Thunderbolt 4 port; Therefore, you cannot use a Thunderbolt 4 docking station with your Surface Book 3. But it does have a USB-C port that supports dual 4K displays at 60Hz. You can use the Surface Dock 2, which supports dual 4K displays at 60Hz and is specifically designed for Surface devices. For more details on its specification see Surface Dock 2 overview - Surface | Microsoft Learn.

    For troubleshooting guide, see Troubleshoot connecting Surface to an external display - Microsoft Support.

    I hope this answers your confusion.

    Kind regards,

    Lavenia

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  2. Anonymous
    2023-11-15T20:23:29+00:00

    Hi Hans Gunter,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com).

    Thank you for understanding. 

    Kind regards,

    Lavenia

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