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Ring App - Can't enter confirmation code

Anonymous
2020-09-11T18:40:37+00:00

The Ring app for my doorbell cam wont' allow me to type in the confirmation code when logging in for the first time. I've tried the Google Keyboard, Microsoft Swift, and an external bluetooth keyboard.

Surface | Surface earbuds | Setup and pairing | Android

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  1. Anonymous
    2020-09-14T00:17:00+00:00

    You will probably notice that when you get to the account verification screen where you enter your code, that there is a small popup window asking if you want to autofill the code from the messages app.  What you need to do is dismiss this by tapping on the small down arrow on the bottom left below your keyboard.  That will dismiss the autofill popup and then you should be able to enter your code.

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  1. Anonymous
    2020-09-14T17:13:32+00:00

    Worked. Not intuitive at all. I've been able to dismiss that popup by clicking it before, but it disables the input. Not sure if this is an android "feature" or the Ring app, but it's quite annoying.

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