Hi Cindy,
Welcome to Microsoft Community.
Unfortunately, Microsoft does not offer a service center in Canada that can provide in-person support.
If you have a Surface or Xbox device or accessory, use your Microsoft account to check the warranty and make
warranty claims on account.microsoft.com/devices. Check warranty status
To check the warranty status for Microsoft accessories like mice, keyboards, cameras, or headsets, contact us.
I hope this helps. If there is anything not clear, please do not hesitate to let me know.
Your Sincerely
Hahn. W - MSFT | Microsoft Community Support Specialist