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Hi,
I've just installed Windows 8.1 Pro on an HP ProDesk 4000. The first thing I did was install Microsoft Edge. However, it wouldn't stay open for me than 40 seconds. It would become unresponsive and an error message would pop up saying that Windows was trying to diagnose the error. I could not ignore the warning as Microsoft Edge would be frozen.
For example, whilst I was going through Microsoft Edge set-up, I was signing in to my Microsoft Account when the first crash happened. I relaunched it thinking it was an error and tried to manually sign in again. Same result.
I downloaded Google Chrome and just as it finished downloading, Edge crashed yet again.
I've been using Microsoft Edge on other Macs & Win 10 and they work just fine...
It'd be nice if someone could get to me if they have a solution to the problem.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
HI Nick_sw,
Probably something went wrong with the download or installation. Try to download a fresh copy again here: https://www.microsoft.com/en-us/edge and make sure you choose Windows 8.1 as the Operating System.
Lee
After installing all the Windows updates, it seemed to work. Also reinstalled Edge.
Thank you, Sir.
In anger did this, forgetting about favorites, loosing them, now is still aggravations. Freezes, yes freezes, with many, many mouse clicks and waiting, will come back, also if this not work, ctrl-alt-del will give it a kick before it opens. A few times use the power button. Noticed at times CPU use stops. Have very clean machine. Recently had the opportunity to set up a Chromebook for a computer neophyte, was amazed and very impressed how Linux runs. I have plans to be running Ubuntu as a learning OS very soon. Tired of wasting my life on a trying to keep an OS running when it should be keeping me running!