Good day Emmanuel, thanks for your question. I am glad to be able to provide assistance to you today. Can you also check and try this on an alternative or a different browser and see how it goes? If it is still the same then there might be a current issue on the site that is ongoing and if it is still the case then you can also send a feedback via the Feedback Hub app by pressing Windows key + F and this should launch the app and this can be done on a PC.
Regards,
Paul R.