This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
My old email address is listed on my account. This email no longer exists and has not for 3 years. I do have a new email address. Microsoft is asking me for verification that it is me but wants to send verfication information to old non existent email address which is no help to me. I need to get new email address set upwith correct information. Please contactme at **removed PII*@gmail.com or **removed PII*-6062. Please help me, I need help. Teresa Myers
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, Teresa,
Sorry to hear you're experiencing this issue.
You will need to access your Microsoft account and update your security information with your new email. You can see at this link how to do it.
https://answers.microsoft.com/en-us/msoffice/fo...
And at this link, you can see how to troubleshoot verification code issues.