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PDF reader annotation and highlighter tool is not properly working

Anonymous
2024-02-11T15:45:37+00:00

when I open a pdf from anywhere into edge the highlighter and the annotation tool are not working like the annotations are not visible and moreover the saving is working like if i try to draw something the file is changed, and I am prompted to save it.

Microsoft Edge | Read PDFs | Android

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  1. Anonymous
    2024-02-12T03:39:37+00:00

    Hello,

    Thank you for using Microsoft products and posting to the community.

    Based on your descriptions, you may have annotations turned off in the viewer. The highlighting tools are disabled when annotations are turned off; if you have already made highlighting before you disable annotations, the highlighting is still saved, just not visible; that is the reason you are being asked to save the file.

    To turn annotations on, simply click the gear icon in the top-right of the viewer, and disable "Hide all annotations".

    Feel free to post back if you need further assistance.

    Best Regards,

    Johann - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-02-14T10:44:43+00:00

    Hello,

    I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

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  3. Anonymous
    2024-02-14T15:57:28+00:00

    Hello,

    I have not received the message from you yet. If there is anything more that I can do for you or if anything is unclear, please do not hesitate to let me know.

    I have the annotations turned on and I am using edge for like over 3 years now. But the issue is new and there is now way getting around as I tried flags too but to no avail. please take a look.

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  4. Anonymous
    2024-02-16T08:01:18+00:00

    Hello,

    You can try re-installing Edge, and see whether the issue persists.

    To do so, please download the Edge installer first, then go to file explorer->This PC->C drive->Program files (x86)->Microsoft. Delete the "Edge" and "EdgeCore" folders. If you cannot delete the files, please skip. After deleting the folders, please run the Edge installer to reinstall Edge.

    If the issue persists after reinstalling, there may be a bug in the Edge browser.

    You may submit feedback in the Microsoft Edge browser to report the issue. Open the PDF file in the Microsoft Edge browser, then use the shortcut keys "Alt" + "Shift" + "I" to open the feedback window or select the 3 dots in the top right, select Help and feedback, then choose Send feedback (Note that the feedback window will capture the current screen and URL link and email address, and you can add Attachment and record your problem), enter your problem, and click "Send".

    Thanks for your patience and understanding.

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  5. Anonymous
    2024-02-16T11:29:02+00:00

    I am using MACOS.

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