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Why is Bing search engine is not working on my account ?

Anonymous
2025-03-11T20:43:33+00:00

I logged in to my account on msreward but my bing search engine wont work. I tried signing in from other email to check this issue and its working for the other email. Why isn't bing seach engine not working on my main email?

Microsoft Edge | Browser crashes or stops working | MacOS

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  1. Anonymous
    2025-03-12T09:52:16+00:00

    Hi, Han Yum inah

    Welcome to the Microsoft community.

    May I ask what you mean by "not working"? Do you mean that the Bing search engine is failing to return correct search results, or is it that you are unable to complete the Bing search tasks in Rewards (thereby earning Rewards points)?

    If it's an issue with Rewards points, it might indicate an account status problem with your account. In that case, you could try downloading the Canary edition of Edge from the Google Store to test whether the current browser version is preventing you from earning points. If that still doesn't work, since this involves your account specifically, please visit this website and fill out the form to contact Rewards support for further assistance.

    rewards.bing.com/support

    When submitting a ticket, please make sure you are logged in with the account you need support for（(unless your account is no longer available, consider switching to a different account) ）and provide as much information as possible to submit the issue, then please be patient after submitting as this is a very small team so there are a lot of users in the queue. 

    If the issue is that you're not receiving correct search results, could you let us know if there is any error code? Also, try clearing Bing's cookies and logging into your account again.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

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  2. Anonymous
    2025-03-18T20:43:34+00:00

    First off my account is not even signing in with bing. May i know whats the problem with that? For that i always have to go to ms reward and search streak option to search on bing in order to search but i still wouldn't receive any points for those searches. Why isnt my search points adding up? And why can i not log in to bing with my account like before?

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