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Bing and copilot Android no visible text and no voice responses

Anonymous
2024-11-23T22:36:23+00:00

I've been having a problem with the bing app as well as the edge app and the Microsoft start app on my android phone. Specifically when using copilot it will have no text showing with the response, and no talk back. Occasionally it might decide to work for a few minutes and then again will disappear. I can't see the text and it doesn't read responses aloud. I press the speaker button which is showing in red which visibly looks as if it's loading or refreshing and then immediately stops. I have tried all technical support suggestions such as clearing cache, clearing data, making sure it's the newest version, uninstalling, and reinstalling. Any and all help is greatly appreciated everyone I love bing and the copilot and I really want to keep them around!

Microsoft Edge | Audio and video playback | MacOS

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  1. Anonymous
    2024-11-24T08:42:44+00:00

    Hi, AprilED

    Welcome to the Microsoft community.

    Thank you for your love for Bing and Copilot. Regarding your issue, please first use the feedback button in Edge, Bing, or Microsoft Start to report the problem to the relevant developers. After that, you can try using the Copilot app and the Insider version of Edge to see if the issue can be resolved (the language feature might not be available recently).

    Become a Microsoft Edge Insider | Microsoft Edge

    You can also try changing your network environment to see if the problem is caused by a specific network environment.

    Best regards

    Tommy Jin | Microsoft Community Support Specialist

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