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Can't create a team using an existing team as a template: "We couldn't create a team because something went wrong. Please try again later"

Anonymous
2021-02-11T10:09:55+00:00

Hi,

I'm a teacher, owner of a team for a subject, let's call this team Subject 1, which has 156 members in total, channels for every student group, etc. We are about to start a new subject that is a continuation of the previous one we just finished, and I'm trying to duplicate Subject 1 to make Subject 2 so it has all of its members automatically enrolled and distributed in channels as they are now, but for some reason it won't let me. When creating Subject 2 team using Subject 1 as a template I check boxes for Channels and Members (I've also tried checking all the boxes), then Teams try to set up the new team for a while but it can't, it says "We couldn't create a team because something went wrong. Please try again later". After that Subject 2 is actually created, but I'm the only member. I've been trying several times over two days but nothing.

Is there a way to fix it?

Thanks.

Microsoft Teams | Microsoft Teams for education | Teams and channels | Create a new team or channel

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  1. Anonymous
    2021-02-11T10:42:47+00:00

    Hi SerafinAlvarez,

    I'm Nik, an independent advisor here to assist you with this.

    May I know if you have any private channel(with a lock icon) in Team that you're copying?

    I've experienced this issue in the past, and the private channel has caused the problem.

    Regards

    Nik

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  2. Anonymous
    2021-02-11T11:03:40+00:00

    Hi Nik, thanks for your support.

    Yes, there are private channels in the original Team I'm trying to use as a template. Do you mean that I can't duplicate a team if it has private channels?

    Thanks,

    Serafin

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  3. Anonymous
    2021-02-11T11:06:51+00:00

    Hi Serafin,

    If you have a private channel, then duplicate team process complete with error. In that case, you might see that some contents are missing in the new team.

    Regards

    Nik

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  4. Anonymous
    2021-07-29T12:40:01+00:00

    Negative. Public or Private the Team will not be created. "Something is wrong. Please try again later." This is a wonderful feature. This used to work, regardless of private or public, and now we just get a useless error. This has been consistent now for several months with no fix coming from MS. Money and time well spent migrating to this service!

    2 people found this answer helpful.
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  5. Anonymous
    2021-08-18T18:55:52+00:00

    I am having the same issue. I don't have any private channels but keep getting the message "Something is wrong. Please try again later."

    2 people found this answer helpful.
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