Share via

You are currently hidden from search in teams. Manage how people can find you.

Anonymous
2021-03-23T09:46:20+00:00

When given this prompt in microsoft teams it takes you to an option where you can allow people to find you via email and phone number. When i click this however it just turns off again as soon as i go off of it and tells me im hidden again. Because of this im not going to be able to be added to various groups that are important. Does anyone know a fix?

Microsoft Teams | Microsoft Teams Free | Settings | Privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2021-03-23T10:21:15+00:00

    Hi

    My name is Daniel. I am an Independent Advisor.

    Please follow these steps below to reset the MS Team mobile app:

    Log out from your account > uninstall MS Team app > Restart your phone > Please go to App Store for IOS users or go to Play store for Android users > Reinstall MS Team app

    Please let me know If the problems still persist, I will assist you with further assistance.

    Kind Regards

    0 comments
  2. Anonymous
    2021-03-23T10:37:43+00:00

    I tried this and the problem still persists unfortunately

    0 comments
  3. Anonymous
    2021-03-23T10:59:44+00:00

    Could you please check the setting from a computer web browser.

    Please open Chrome or Edge browser as recommended web browser to access the MS Team online then please log into https://teams.live.com

    Then please select profile pic icon > settings > privacy > select manage contact information.

    Do you see all options have been enabled as shown in the following screenshot?

    0 comments
  4. Anonymous
    2021-03-23T11:11:19+00:00

    Yeah this is the issue, after selecting these it works for about a second then reverts to being off again

    0 comments
  5. Anonymous
    2021-03-23T11:20:25+00:00

    If you are still experiencing this issue on the web browser, It seems to MS Team personal life account you use is experiencing an intermittent issue.

    However, I do believe this issue needs to be investigated furthermore by the MS Team engineering team so they can determine the best next steps for this particular issue.

    I highly suggest you report this issue, If this is a bug normally they will release fixes but as a community advisor, I can't guarantee that for you since I don't work for Microsoft.

    Follow these steps: Select Help > Give feedback

    0 comments