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Class Notebook in Teams

Anonymous
2021-09-24T13:57:46+00:00

When my students open Class Notebook through Teams this message is displayed. They can always access to Class Notebook through Teams but since today they can't. I already sync the notebooks. Please let me know what I can do.

Microsoft Teams | Microsoft Teams for education | Class Notebook | Connect Class Notebook

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  1. Anonymous
    2021-09-24T14:30:02+00:00

    Hi

    My name is Daniel. I am an Independent Advisor.

    I suspect it could be an intermittent issue.

    I'm wondering whether they are experiencing the same issue when using MS Teams online.

    Please follow these steps below to isolate the issue:

    1. Please ask them to go to the computer then open the chrome or edge browser as the only recommended browsers to access MS Teams online.
    2. Please ask them to visit MS Teams online https://teams.microsoft.com
    3. Then try to log in.
    4. Ask them to go check the assignment

    Are they experiencing the same issue when they are using MS Teams online from their computer?

    Please let me know if the problem still persists, I will assist you with further instruction on how to move forward this issue to the MS support for further investigations.

    Disclaimer:

    This is a peer-to-peer support forum. I'm Non-Microsoft Staff, I don't work for Microsoft. Mostly everyone here are users helping other users.

    Kind Regards

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