MS Teams meeting scheduled in Google Calendar are not showing up in MS Teams calendar.

Anonymous
2024-04-11T09:32:34+00:00

In our org, we use both Google and Microsoft. Lately, we deployed MS Teams add-on to Google Calendar.

When I create a new MS Teams meeting in Google Calendar, the meeting shows up in Google Calendar but MS Teams calendar is empty.

Is there a way to synchronize the calendars?

I read some articles that we need to go to Activity, Notification Settings and then go to Calendar. The issue is that there is no Calendar listed in there.

p.s. the meetings are successfully showing in Outlook calendar, the only issue is with MS Teams calendar.

Microsoft Teams | Microsoft Teams for business | Calendar | Sync calendars

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  1. Anonymous
    2024-04-11T11:00:40+00:00

    Hello,

    The Microsoft Teams calendar is closely tied to the Outlook calendar since both are part of the Office 365 suite. That's why when you create a Teams meeting in Google Calendar, and it syncs to your Outlook calendar, it may not automatically appear in your Teams calendar if the synchronisation between Outlook and Teams encounters issues.

    Sometimes, there can be a delay in synchronisation between Outlook and Teams. Waiting a few minutes can often resolve the issue if it's simply a matter of the systems needing time to sync.

    Ensure that you're signed into Teams with the same account you use for Outlook. Discrepancies in account information can cause sync issues.

    Verify that your Outlook is properly configured and that there are no issues with your Office 365 subscription, as these can affect synchronisation.

    Use third-party synchronisation tools or services that can bridge the gap between Google Calendar and Outlook more seamlessly. Some tools are designed specifically for syncing calendars across different platforms, but it’s important to consider the privacy and security implications of sharing calendar data with third-party services.

    As a manual workaround, ensure that any Teams meeting created in Google Calendar is also created or replicated in Outlook to ensure visibility in Teams. This can be somewhat automated by using Outlook rules or third-party services, but it's not an ideal long-term solution.

    Hope this helps!

    Warm Regards, Ozi

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  2. Anonymous
    2024-04-12T11:58:22+00:00

    Hi Ozi

    Thanks a lot for your reply!

    This does not seem to be the case when waiting a few minutes for the sync would resolve this issue. I've setup a meeting last week and still nothing in my MS Teams calendar.

    Of course, I am signed in with the same accounts, I am also responsible for managing these apps.

    I am afraid I cannot use third-party tools as Information Security Department in my company would not be so happy to integrate third-parties until all options are not working.

    I can create manual meetings for me, but imagine asking someone from C-Level to do this :(

    Thank you very much for jumping in here!

    Kind regards

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  3. Anonymous
    2024-04-13T21:11:29+00:00

    Hello ADMINGGAU,

    Thank you for reaching out to the Microsoft Community. My name is Jerry and I'm happy to help.

    I'm sorry you're experiencing this problem.

    1. Check Service Status: Sometimes, synchronization issues can be caused by temporary service disruptions or outages. You can check the service status pages for both Google Calendar and Microsoft Teams to see if there are any reported issues that might be affecting synchronization.
    2. Verify Account Permissions: Double-check that the accounts you're using to access Google Calendar and Microsoft Teams have the necessary permissions to view and manage calendars. Ensure that there are no conflicting settings or restrictions that could be causing the synchronization problem.
    3. Try Different Browsers or Devices: Sometimes, browser or device-specific issues can affect how calendar data is displayed. Try accessing Google Calendar and Microsoft Teams from different browsers or devices to see if the synchronization problem persists across all platforms.
    4. Review Configuration Settings: Take a thorough look at the configuration settings for both Google Calendar and Microsoft Teams to ensure that everything is set up correctly for synchronization. Pay close attention to any settings related to calendar integration or third-party apps.
    5. Contact Internal IT Support: Since you mentioned being responsible for managing these apps, consider reaching out to your organization's internal IT support team for assistance. They may have additional insights or access to resources that can help diagnose and resolve the synchronization issue.

    Let me know if you have any further questions

    Regards,

    Jerry

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