Share via

Teams No Longer Showing Options to Choose a Background or Blur the Background

Anonymous
2024-03-05T00:39:30+00:00

Windows 10 22H2

Teams v1.7.00.3653

Tried clearing Teams cache

Tried uninstalling/reinstalling Teams completely (removed via Programs and features the went into my user profile and cleared the junk left behind)

Tried Teams Classic, Teams for Work or School, New Teams, Old Teams... I even tried Teams Premium. I also tried making changes within the Teams admin console for Microsoft 365. All of these were equally (un)successful...

Backgrounds used to work. A user at my organization reported the issue last month. I tested and found that I have the same issue. I have no idea when the issue occurred and I can't tell you if it was an update that caused it.

I even tried populating the New Teams backgrounds location with a background from the Microsoft website.

Without the option available to select it, there is no way to add it.

Also per my comment at the top, I do not have the option to blur the background.

Is there a registry entry that maybe got lost that I can recreate or some files and or folders that I can dump into the Teams files within AppData? I am grasping at straws. Any suggestions will be greatly appreciated.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-03-05T06:24:16+00:00

    Hello DB007x

    Good day.

    Thank for posting in the community.

    We've received your query and you can expect to receive response from one of our community moderator accordingly.

    At this point, we appreciate your patience and cooperation. Thank you.

    Sincerely,

    Community moderator

    0 comments
  2. Anonymous
    2024-03-05T06:56:12+00:00

    Dear DB007x

    Thanks for choosing Microsoft Community.

    Based on your description, I know the issue you met. I'm willing to help you, but since your issue is about Teams related consult and this is really out of the scope of support in this community. There is a sensitive forum that is responsible for consulting and questions about Teams. So I sincerely suggest you publish it on Microsoft Teams - Microsoft Community Hub. Engineers there who are responsible for consult about Teams will provide you further help. Believe they can help you solve the problem. Your understanding and cooperation are greatly appreciated.

    Thank you for your precious time. Have a nice day.

    Sincerely

    Katherine

    0 comments
  3. Anonymous
    2024-03-06T22:58:05+00:00

    Thank you for the suggestion. I created a new post in the location that you have provided with the identical subject and nearly identical text.

    0 comments
  4. Anonymous
    2024-03-11T18:10:34+00:00

    Hi Katherine. At this time I have received no replies to the new post. You have indicated that you are familiar with this issue. The link to the new post is here:

    Teams No Longer Showing Options to Choose a Background or Blur the Background - Microsoft Community Hub

    Can you provide me with any suggestions on where I might begin? All of my attempts so far have been unsuccessful.

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-04-30T16:30:26+00:00

    Hi Katherine. I have an update. This issue appears to impact our VM's but not our physical computers. This is an observation and a best guess. Can you provide any assistance for me?

    0 comments