Share via

I cannot add students to any notebook I created through Teams

Anonymous
2024-09-16T15:04:37+00:00

I cannot add or remove students or teachers from any of the Notebooks I have created in Teams.

When I open Teams, Classnotebnook and try to add a student all I can see are the notebooks I have created outside of Teams.

I have tried multiple browsers and devices.

I have created a new notebook which I can see.

But none of my Teams notebooks will display when I try to add a student/teacher.

I can see all my notebooks when I use the app or in a browser.

I just cannot add anyone because it will not show my notebooks!

When Go in via teams and click to open the notebook I get a message asking me to allow access to Microsoft 365. I allow access and then i get a pop up telling me my browser settings are not allow an optimal experience with Office 365 and it asks me to sign in. I click sign in and it will not open to let me sign in.

Microsoft Teams | Microsoft Teams for education | Class Notebook | Manage Class Notebook

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-09-16T21:42:25+00:00

    Dear Jayne Origan,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with adding students to any notebook. I deeply understand the inconvenience caused and apologize for it.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. So, for further troubleshooting, could you please provide the information below:

    1. Could you please help verify if you can access the class notebooks by clicking on Manage after you click on this link:  OneNote Class Notebook? This link may redirect you. Please register by signing in with your school account.
    2. Could you please provide a screenshot related to the issue/error? You can upload the screenshot using this feature:

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

    0 comments