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Blurry background will not go away.

Anonymous
2024-01-08T15:46:54+00:00

The blur in teams for background will not turn off; this is occurring in both new and old versions. I have cleared the cache twice, it doesn't change anything. I can change between backgrounds and it works accordingly, but when I select none, it stays blurry.

Blur Off:

Blur On:

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Change backgrounds

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  1. Anonymous
    2024-03-08T00:59:39+00:00

    Are you using a Mac? Mac has a built in portrait mode that will blur the background. If you click on the green video camera icon in the top bar when your webcam is running, you can check if Portrait mode is running and turn it off.

    41 people found this answer helpful.
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  2. Anonymous
    2024-01-08T17:19:21+00:00

    Hello Muriah,

    My name is EngineTyme, an Independent Advisor and a Microsoft user like you and I would be glad to help you.

    I am sorry to hear that you’re having trouble with the background blur in Microsoft Teams. Here are a few steps you can try to resolve this issue:

    1. Check Your Teams Version: Make sure you’re running on Microsoft Teams (work or school) version 1.6.00.12303 or higher.
    2. Sign Out and Restart Your Computer: Sign out of your Teams account and restart your computer. Then sign back in and update Teams.
    3. Check for Updates: Click on your profile picture in Teams and select Check for updates.
    4. Clear Teams Cache Again: You can try clearing the Teams cache again.

    Clear the Teams client cache: https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache

    “Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. “

    Please let me know if you have any questions or concern.

    Best regards, EngineTyme.

    2 people found this answer helpful.
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  3. Anonymous
    2024-04-13T08:23:46+00:00

    I had the same but found that the problem was my own integrated camera settings on my laptop.

    Go to manage camera - integrated camera - camera privacy settings - camera device settings - integrated camera -

    Switch off background blur.

    32 people found this answer helpful.
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  4. Anonymous
    2024-08-20T14:04:03+00:00

    This was my issue as well. This fixed it. Thank you!

    Sami

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  5. Anonymous
    2024-08-28T18:18:53+00:00

    I had the same but found that the problem was my own integrated camera settings on my laptop.

    Go to manage camera - integrated camera - camera privacy settings - camera device settings - integrated camera -

    Switch off background blur.

    I just experienced the same issue for a customer, and her setting was already OFF. We toggled it to ON, then back to OFF, and it became clear again!

    HTH someone out there.

    (Lenovo ThinkPad L15 Gen 3, Windows 11 Pro x64 ver 10.0.22631)

    3 people found this answer helpful.
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