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I can't see the Microsoft Teams API Key anymore in Privacy settings

Anonymous
2023-03-20T14:06:35+00:00

Hi,

I am using a Stream Deck and last week up until Friday the Stream Deck Microsoft Teams plugin was working fine.

However, it stopped working on Friday. I went in the Teams settings to see if the API Key changed and then I found out that the setting is no longer there.

Am I the only one that doesn't see this setting anymore ?

Thank you,

EDIT : The setting is not available both in the desktop and web version of Microsoft Teams.

Microsoft Teams | Microsoft Teams for business | Settings | Privacy

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  1. Anonymous
    2023-03-20T14:43:55+00:00

    Hi Jérémie, I'm Roberta and I'm happy to help you today here in Community.

    Can you try the solutions below and check if the issue persists?:

    1. Try Signing out and Signing in.
    2. Completely uninstall and re-install MS Teams.

    https://support.microsoft.com/office/installa-m...

    1. Clear MS Teams Cache.

    https://learn.microsoft.com/microsoftteams/trou...

    Then restart your PC (it’s important to restart it for the changes made to take effect) and access https://teams.microsoft.com

    at the bottom left is the Teams download icon and reinstall it.

    I hope this helps, keep me posted

    Kindly

    Roberta

    ___________

    Note: This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

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  2. Anonymous
    2023-03-20T14:49:40+00:00

    Hello Roberta,

    I forgot to mention that the setting is also not there in the WEB version of Teams, so I don't think that reinstalling the MS Teams app will help...

    1 person found this answer helpful.
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  3. Anonymous
    2023-03-20T15:08:01+00:00

    Hi Jérémie, thanks for the reply, there seems to have been an issue up to 5 days ago, but it seems to be resolved by Microsoft, check here for more info:

    https://twitter.com/ElgatoSupport/status/162233...

    https://techcommunity.microsoft.com/t5/microsof...

    Can you try anyway the above steps and check if the issue persists on the desktop app?

    Let me know

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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