Why can't I create a team

Hi SANDRA, My name is Umar and I'd be happy to help you out with your question.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

I am sorry for the inconvenience this has caused to you. If you are unable to create a team in Microsoft Teams, there could be a few reasons for this. Here are some possible explanations:

It's possible your organization's IT admin has restricted team creation. Teams are built on Office 365 groups, and limitations on creating those groups can also limit MS Team creation. In this scenario, you'd need to reach out to your IT admin to see if they can grant you permission.

If you're using the desktop app, clear the Teams cache (steps vary by operating system). If using the web app, try creating the Team in a different browser or an incognito/private window to rule out browser extension interference.

Microsoft Teams might experience temporary outages. These outages can prevent functionalities like creating Teams. Visit the Microsoft 365 Service Status page (https://portal.office.com/servicestatus) to check for any ongoing issues.

For specific instructions on the items listed above, kindly check the link below: https://support.microsoft.com/office/174adf5f-846b-4780-b765-de1a0a737e2b

I hope this information is helpful. Please let me know if you have any other questions.

Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Best Regards, Umar Majeed