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Alerts when Focus time is turned on

Anonymous
2024-10-11T14:39:50+00:00

Is there a way to ensure chat notifications are not muted during Focus Time that is scheduled by Viva Insights? I like the feature that auto-schedules focus time on my calendar because it ensures taht I have allocated work time during my day so that it doesn't get filled with meetings. However, I need my chat notifications to be on and unmuted.

Microsoft Teams | Microsoft Teams for education | Settings | Configure notifications

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  1. Anonymous
    2024-10-11T19:12:32+00:00

    Dear Ben Kuhlmann,

    Good day! Thank you for posting in the Microsoft Community. We will be happy to help you.

    Let’s dive into some troubleshooting questions to better understand and resolve your issue:

    1. Have you checked the current settings in the Viva Insights app for Focus Time? Are there any options to customize notification preferences during Focus Time?
    2. Have you tried setting certain contacts as priority contacts in Teams? This can ensure that notifications from these contacts come through even during Focus Time.
    3. Have you adjusted the Quiet Time settings in the Viva Insights app? Sometimes, these settings can override other notification preferences.
    4. What are your current notification settings in Microsoft Teams? Have you customized them to allow chat notifications during Focus Time?
    5. Are there any device-specific settings (like Do Not Disturb mode) that might be affecting your notifications during Focus Time?
    6. Are both Microsoft Teams and the Viva Insights app updated to the latest versions? Sometimes, updates include fixes for such issues.
    7. Have you tried scheduling a manual Focus Time and observing if the notifications behave differently compared to the auto-scheduled Focus Time?

    We look forward to hearing from you; Please understand that our initial response may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. Thank you for your cooperation.

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