My account have a problem that every time im out of the app it gives that im offline but i want to make it as a last seen when im out ,i tried to put it from status but it doesn’t work what can i do ?

Anonymous
2025-02-02T11:32:56+00:00

My account have a problem that every time im out of the app it gives that im offline but i want to make it as a last seen when im out ,i tried to put it from status but it doesn’t work what can i do ?

Microsoft Teams | Microsoft Teams Free | Settings | Online status

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  1. Anonymous
    2025-02-02T14:28:38+00:00

    Dear بشير امجد بشير الريالات

    Good day!

    Thank you for posting to the Microsoft Community.

    Based on your issue description "My account have a problem that every time I'm out of the app it gives that I'm offline but i want to make it as a last seen when im out ,i tried to put it from status but it doesn’t work what can i do ? "I understand that you're experiencing an issue with Microsoft Teams not updating your status correctly.

    Before moving forward, could you allow me to gather information below to narrow down your specific scenario?

    • could you please double check on Teams web if there's the same issue?
    • May I double confirm that you get same situation after browser clearing cache?
    • May I double confirm that you are using updated browser? May I also know if you are facing same situation after trying to open your Teams in private windows or****Incognito Mode?
    • May I double confirm that you get same situation when you try to use different browser? Kindly try another browser such as Microsoft edge or other to see if you face same situation
    • may I know if you are using Windows, Linux or iOS??
    • Which version of teams are you currently using when you are facing this issue?
      Please take a screenshot of the entire page (excluding personal information) and share it with us.
      For your reference: Find the version of Microsoft Teams you're using - Microsoft Support

    Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

    Thank you for your cooperation. stay safe!

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