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Teams/OneNote integration

Anonymous
2024-09-11T17:26:58+00:00

I am having issues with creating a OneNote Class Notebook through Teams. I activiated the Teams class 4 days ago, which is autopopulated with my students by the school district, and I am getting the message "We're still setting up your class." I have cleared my cache, signed out and closed Teams and restarted Teams, and restarted my computer, and I am still getting. Can someone assist?

Microsoft Teams | Microsoft Teams for education | Class Notebook | Set up Class Notebook

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  1. Anonymous
    2024-09-11T18:30:30+00:00

    Dear respected gronenthalr,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    I’m sorry you’re having a problem but based on your description we can work together to resolve it.

    For the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

    As per your description, to check whether this issue related in Microsoft Team desktop client app itself, if possible, could you please access Microsoft Team for web(online) and see OneNote Class Notebook.

    Meanwhile, could you please confirm does other users in your Microsoft Team class are also experienced the same behaviour? also, could you please confirm does this issue occur on a specific Microsoft Team class, it will help for us to narrow down your problem.

    Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

    I'm sorry and I apologize for that.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Waqas Muhammad

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  2. Anonymous
    2024-09-11T19:48:00+00:00

    Accessing Teams online worked to create a notebook! Thank you!

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  3. Anonymous
    2024-09-12T12:52:59+00:00

    Hi respected gronenthalr,

    Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing.

    And I appreciate your kind words.

    It seems the issue only occur in Microsoft Team desktop client app. Is it possible could you please reinstall Microsoft Team and see if there is any difference.

    Try:

    1. uninstall teams.
    2. install teams (see https://go.microsoft.com/fwlink/p/?LinkID=2187327&clcid=0x809).

    Choose correct "type" of install.

    Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

    Sincerely,

    Waqas Muhammad

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