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Can't access MS teams OneNote notebook

Anonymous
2023-01-10T07:32:50+00:00

Can't access MS teams OneNote notebook

Microsoft Teams | Microsoft Teams for education | Class Notebook | Manage Class Notebook

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-01-10T08:12:17+00:00

    Hello Tina, this is Suganya. I'm sorry that you are experiencing this issue, and I will try my best to resolve your issue

    Let us try some troubleshooting steps to resolve this issue

    1. Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.
    2. Go to File Explorer, and type in %appdata%\Microsoft\teams.
    3. Once in the directory, remove all the files and restart Teams.

    While if the issue persists, please try to sign in Teams web version to let me know if the issue recurs.

    Meanwhile, if you open the corresponding SharePoint site to open this notebook, will it work?

    Regards,

    Suganya

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