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How can I add content library?

Anonymous
2025-02-13T17:25:30+00:00

Hello,

I am a teacher, and my content library is gone. I want to add it back. How do I do it?

Microsoft Teams | Microsoft Teams for education | Class Notebook | Manage Class Notebook

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  1. Anonymous
    2025-02-13T19:51:52+00:00

    Dear Kornelija Vitkutė,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with adding back content library. I deeply understand the inconvenience caused and apologize for it.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. So, for further troubleshooting, could you please provide the information below:

    1. May I know, if the issue still persists if you open the Class Notebook from OneNote.com.
    2. Could you please let me know if you tried to run the diagnostics from this article: Fix Class Notebook when Welcome, Collaboration Space, or Content Library are missing - Microsoft Support?
    3. Could you please provide a full screen screenshot of the issue? You can upload the screenshot using this feature: 
       

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

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  2. Anonymous
    2025-02-13T20:04:17+00:00

    Yes I have tried fixing the permissions. I might of deleted the content library but i checked the recycling bin on onedrive there was nothing,

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  3. Anonymous
    2025-02-13T20:47:17+00:00

    Hi Kornelija Vitkutė,

    Unfortunately, if you have already tried both of these options, our forum team does not have access to the necessary resources to perform further troubleshooting steps. Therefore, I sincerely recommend that you create a support ticket with Microsoft Support directly by following the steps provided in this link: Get support - Microsoft 365 admin | Microsoft Learn

    If you are not an admin, you can contact your admin to contact Microsoft support. You can look for the way to find your admin through this link: How do I find my Microsoft 365 admin? - Microsoft Support

    Please accept my sincere apologies for not being able to resolve the problem and for redirecting you to the relevant support team. I regret any inconvenience this may cause. The fix to your concern can be identified through backend restoration, and I suggest you raise a support ticket from the Office 365 admin center, where the appropriate team will assist you.

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

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