Hi AncelSimmons,
I'm Ahmed and I am here & happy to help.
I apologize for the issue you are experiencing with MS Teams. Please be assured that I will do my best to provide a satisfactory response and assist you with resolving the problem.
I suggest reaching out to Microsoft support for assistance with this issue. As we are user:user support and don't have access on your data!
For your reference:
Get support: https://docs.microsoft.com/microsoft-365/busine...
How do I find my Microsoft 365 admin: https://support.microsoft.com/office/how-do-i-f...
I hope this helps! Let me know if you have any further questions or concerns.
Best regards,