Unable to delete a sharedchannel in MS Teams app or admin.teams.microsoft.com

Anonymous
2024-03-20T10:29:13+00:00

Hello, i am unable to delete a sharedchannels in MS Teams app or admin.teams.microsoft.com. It reappears after deletion.

Can you give any advice?

Thanks
Microsoft Teams | Microsoft Teams for business | Teams and channels | Delete a team or channel

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  1. Anonymous
    2024-03-20T16:05:36+00:00

    Dear Dominik

    Good day! Thank you for posting to the Microsoft Community. We are happy to help you! And sorry sorry for late reply!

    First of all, we regret for the inconvenience caused to your work. Based on your description, firstly if your organization has other admins, please kindly suggest him/her to delete a shared channel again to check the result, thanks.

    If the shared channel reappears after deletion, it's possible that someone else is re-adding it. Make sure to communicate with your team members to ensure that they are not re-adding the shared channel.

    Meanwhile, if your problem persists, given that you've tried to delete the shared channel in the admin center and it still doesn't work, the problem isn't just related to the Teams client, the problem seems to be on the server backend, since our forums lack relevant permissions and tools, in order to better help you and not waste more of your time, please kindly try to create a service ticket in the Microsoft 365 admin center****to support > service requests through navigation, as they have more access permissions than on this forum, and professional engineers will further help you.

    Note: if you are not using admin account, please kindly ask admin within your organization for help.

    Thank you in advance for your understanding! Your patience and cooperation will be greatly appreciated. I hope all the best!

    Sincerely

    Kerry Chen | Community Moderator

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  2. Anonymous
    2024-04-09T16:39:58+00:00

    Hello, i am unable to delete a sharedchannels in MS Teams app or admin.teams.microsoft.com. It reappears after deletion.

    Can you give any advice?
    
    Thanks
    

    Were you able to figure out the issue? I am experiencing the same problem.

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