Your account (removed pii) can view documents, but it doesn't allow editing on a mac

Hi Ikhwanuddin Amal

Thank you for reaching out via the Microsoft Q&A forum. This issue may be occurring because you're currently signed in with a work or school account that lacks the necessary permissions or license tier for editing Office desktop apps on macOS.

To help resolve this, please:

• Recheck your account’s license status to confirm whether it includes editing rights for Office apps on Mac. You can compare license features here: Microsoft 365 Education

• Let us know if you were previously able to edit documents using this account on the desktop app.
• Share whether you’re able to edit documents using the Office web apps (e.g., Word Online, Excel Online).

With this information, we’ll be better equipped to assist you further.

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See https://support.microsoft.com/en-us/office/what-to-try-if-you-can-t-install-or-activate-office-for-mac-5efba2b4-b1e6-4e5f-bf3c-6ab945d03dea .