My old PC is dead. How do I get microsoft Office on my new PC?

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My old PC is dead. How do I get microsoft Office on my new PC?

Greg Denson 20

My old laptop is dead and cannot be restarted. So, how do I get my Microsoft Office loaded onto my new laptop?

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Answer 1

Manoel Barros 16,675 Independent Advisor

Hello!

Go to the website below > Sign in with your Microsoft Account that has Microsoft Office > Click Subscription > Install Desktop Versions... > Install.

https://account.microsoft.com/account

When you download Microsoft Office, install it and open it when finished > Open Word, Excel, or another Office app > Sign in with your Microsoft Account to activate your license.

Answer 2

cheri gardner 0

I am not able to activate my microsoft office on my new laptop. I get the error that it has reached its max. I cannot take it off the old one because it is dead. There are also duplicate accounts and the account that the product is on says "The Microsoft account you've entered does not exist". I have the Product Key but I still cannot do anything due to the system thinks the product is still on the dead computer. I have license for desktop and laptop. Can you help? TY!! Also because of the account mix up, I cannot transfer my OneDrive docs. I guess I will have to copy on to an external drive and manually place in the onedrive on new laptop. Brother...!

Stefan Blom 324.1K Reputation points MVP Volunteer Moderator

2025-12-06T19:18:53.8866667+00:00

@Cheri Gardner, which version of Office do you have? Subscriptions can always be installed on more than one device. You have to figure out which is the associated account though. (As you have noticed, it isn't possible to reuse the product key.)

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My old PC is dead. How do I get microsoft Office on my new PC?

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