Teams messages

Hi @Virgili, Erin,

Thanks for reaching out to Q&A Forum.

If your Teams chat messages are being sent to your email, it’s likely due to notification settings or missed activity emails being enabled. Teams sends email notifications when you miss messages or are inactive for a period. It’s designed to keep you informed, but can be turned off if it’s too much. Let me guide you how to turn that off:

1. Open Microsoft Teams (desktop or web).
2. Click on 3 dots next to your profile picture in the top-right corner.
3. Go to Settings > Notifications and Activities.
4. Look for Missed activity emails – set this to Off or change the frequency. You can also adjust Chat notifications to reduce alerts. You can find the feature based on the image below: If you have any questions related to this problem, please don't hesitate to reach out to me.

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Good day @Virgili, Erin,

Hope things are running smoothly on your end.

Following up on the support thread we've been working on. I hope the information I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help.

We want to make sure everything is working as expected and that your experience remains uninterrupted.

Thank you for your patience and understanding throughout the troubleshooting process. 

I look forward to hearing from you soon.

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Hi @Virgili, Erin,

I hope you are having a great day.

It was truly a pleasure working with you on this thread. I understand that you might have other important matters at hand to attend to and do not have convenient time for this at the moment. If you're still encountering any problems or have run into new challenges, please let me know which steps you're currently stuck on and happy to provide further help whenever you need it. 

If you have any further questions, feel free to tag me in your reply so I can assist you directly.

Looking forward to your update.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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