Working on MS Teams for mac, screenshare stops after a few minutes of sharing regardless of whether I am talking or typing

Question

Working on MS Teams for mac, screenshare stops after a few minutes of sharing regardless of whether I am talking or typing

Natasha Burrow 30

Hi there,

I have uninstalled and re-installed teams, double checked keyboard shortcuts for starting and stopping screen sharing, checked with my admin, validated my internet connectivity, and gone through several other troubleshooting steps yet every time I screen share in a teams meeting it just randomly stops the sharing. It has happened both when I am typing and speaking and sharing the window vs entire screen doesn't make a difference. Has anyone had this issue? I am the only one on my team experiencing it. Thanks in advance!

Ryan-N 7,870 Reputation points Microsoft External Staff Moderator

2025-08-15T16:25:33.76+00:00

Hi @Natasha Burrow

I hope the information I shared was at least somewhat helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.
Ryan-N 7,870 Reputation points Microsoft External Staff Moderator

2025-08-19T18:11:42.1466667+00:00

Hi @Natasha Burrow

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.

1 answer

Your answer

Ryan-N 7,870 Reputation points Microsoft External Staff Moderator

2025-08-15T16:25:33.76+00:00

Hi @Natasha Burrow

I hope the information I shared was at least somewhat helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution.

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.
Ryan-N 7,870 Reputation points Microsoft External Staff Moderator

2025-08-19T18:11:42.1466667+00:00

Hi @Natasha Burrow

If you found the answer helpful, we kindly invite you to mark it as the accepted answer. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly.

Thank you very much, and I wish you a great day.

Answer 1

Hi @Natasha Burrow

Thank you for reaching out regarding the screen sharing issue on Microsoft Teams. We’d like to provide detailed information along with temporary workarounds as follows:

This is a confirmed error by Microsoft, related to compatibility between the Teams app on Mac and recent macOS updates.
The issue is not caused by misconfiguration or network problems, but is a software error. Both Microsoft and Apple are aware and are working on a fix.

Temporary Solutions and Recommendations

Use Microsoft Teams Web Version
- Visit https://teams.microsoft.com .
- This is currently the most reliable way to avoid the screen sharing interruption after 5 minutes.
1. Switch to Another Device (if available)
  - Use a Windows machine or iPad for important meetings.

I sincerely apologize for the inconvenience this issue has caused you.

As a coordinator, I’m not directly involved in the development of features and applications. If you’d like to share your experience, you can visit the following website: https://feedbackportal.microsoft.com/feedback/.

Once there, you can create a post to share this issue. Doing so will help your concern reach others facing similar situations and may accelerate the resolution process by the Microsoft team.

If you have any other questions or concerns, feel free to let me know.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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Natasha Burrow 30 Reputation points

2025-08-15T16:33:34.8+00:00

RYAN THIS IS HELPFUL BUT FOR THE LOVE OF BABY JESUS IS THERE A TIMELINE TO FIX THIS
Ryan-N 7,870 Reputation points Microsoft External Staff Moderator

2025-08-15T16:59:55.29+00:00

Hi @Natasha Burrow

Thank you for your response, and I sincerely apologize that there is currently no official timeline announced for a fix.

However, please rest assured that both Microsoft and Apple are aware of the issue and are actively working to resolve it. I will keep you updated as soon as any official announcement or patch is released.

In the meantime:

You may consider updating to the latest version of macOS to check whether the issue has been resolved in the most recent system update.

Thank you again for your understanding and patience.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
IT Support 0 Reputation points

2025-09-09T07:36:59.5933333+00:00

We also facing same problem with one user only.

The enduser is facing continue drop in screen sharing while sharing pdf files using Acrobat on Teams call.

We tried to resolved this problem by reinstalled Acrobat, Teams & updated MacOS but not resolved.

Is there any update on this from Microsoft or Apple. Beacause we updated to latest both M365 apps & MacOS, but not resolved.
Sindic, Eric 0 Reputation points

2025-09-17T16:58:15.4033333+00:00

Any updates to this issue?

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Working on MS Teams for mac, screenshare stops after a few minutes of sharing regardless of whether I am talking or typing

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