New phone...Facebook Business account access denied...no longer have access to 2 factor MS authenticator

Kelli Parisian 0 Reputation points
2025-08-18T20:19:47.02+00:00

Recently purchased a new phone. Changed my Facebook Business account/personal password and now can't get into Facebook OR MS Authenticator.

I'm about to lose my mind. I have ads running that I need to change. I can't get anywhere with Facebook.

Microsoft Teams | Microsoft Teams for business | Chats | Search messages and conversations
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Ruwim.B 3,970 Reputation points Volunteer Moderator
    2025-08-18T20:25:50.9633333+00:00

    Your issue is not related to Microsoft Teams application. You should contact Facebook help site.

    https://www.facebook.com/business/help

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.