my laptop speaker sound stopped working and i've tried to troubleshoot but its still not working. it says that the software isn't connected and i don't know what else to do about it. i need some help please.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOC%3C/text%3E%3C/svg%3E)
onotu charles
0
Reputation points
my laptop speaker sound stopped working and i've tried to troubleshoot but its still not working. it says that the software isn't connected and i don't know what else to do about it. i need some help please.
Windows development | Windows Performance Toolkit
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 86%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Harry Vo (WICLOUD CORPORATION) 3,820 Reputation points Microsoft External Staff Moderator2025-11-06T08:03:01.5366667+00:00 Hi @onotu charles , sorry for late response. Have you solved your issue yet? If you still have any question, please let us know! Thanks
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