Hello @Elizabeth Williamson,
Thank you for reaching out to the Q&A forum!
Before I provide guidance, I’d like to clarify your question to ensure I fully understand your intent.
- Are you referring to a QR code used for login or two-factor authentication (2FA)?
- Are you trying to transfer it to another device, or share it with someone else so they can use it?
- Are you using a work/ school account (managed by your organization) or personal account (@hotmail; @outlook.com)?
If so, I’d like to clarify that:
- Just sharing a screenshot of the QR code won’t allow another device to complete the setup, because the QR code is tied to the original registration process and often expires or becomes invalid after use. These codes are designed to be scanned and registered directly on the intended device.
If this is an authentication QR code, it’s typically linked to your account and device. Sharing it can pose security risks. These codes are meant to be scanned once and stored securely in an authenticator app (such as Microsoft Authenticator or Google Authenticator) and should not be shared with others.
For that reason, I need enough information from you in order to assist you accurately and appropriately.
Look forward to hearing from you!
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