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Copilot vision not able to access content of webpage

sid 10 Reputation points
2025-09-05T14:18:47.39+00:00

I have been using Copilot vision for quite while, ever since it came out on edge. However, recently for the past couple of days, Copilot Vision just says "Sorry, I can't discuss the content of the current page. If there is anything else you can talk about or need help with, feel free to ask". It says this for EVERY page , like wikipedia chatgpt etc etc. Btw the glasses icon in the ui is also toggled on, and this is for the voice copilot vision. If i type and ask copilot manually something about the page it can access it, its only the voice mode. I have restarted edge many times, cleared all cookies and cache, removed all extensions, yet it is still not working. It appears so that absolutely no one has encountered the same issue as me. Please look into this predicament

Microsoft Edge | Other | MacOS

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  1. sid 10 Reputation points
    2025-09-11T16:30:21.5+00:00

    For some odd reason, it started working again. Not because of the new Edge update. It just works now

    1 person found this answer helpful.
  2. Haytham-C 3,985 Reputation points Microsoft External Staff Moderator
    2025-09-08T03:29:40.6266667+00:00

    Hello sid
    Thank you for reaching out to Microsoft Q&A and informed us about the issue. Based on your report, the error could be due to a recent change or bug in Copilot on Edge, to tackle with this issue, please follow:

    1. Basic checks:

    • Sign out of your Microsoft account > Close Edge > Sign in again A simple restart can refresh the session and also solve the issue

    2. Check Privacy and Site Permissions:

    • Open Edge settings > Privacy, search and services > Site permissions > All permissions > Microphone
    • Enable Microphone access, make sure Edge is allowed to access your microphone too

    3. Repair/Reset Microsoft Edge:

    • Go to Windows settings > Installed Apps > Click three-dot > Advanced options > Repair If the issue still persists > Reset

    If all of the above did not work, please submit your feedback via Microsoft Feedback Hub (Windows + F) to report to application's engineer.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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