Hey there! Nice to meet you!
Based on your description, please follow these steps according to the official Microsoft website: https://support.microsoft.com/account-billing/how-to-change-a-birth-date-on-a-microsoft-account-837badbc-999e-54d2-2617-d19206b9540a
"If you are an adult but have the wrong birth date on the account, how you correct your date of birth depends on whether consent has been given for your account or not.
Start by checking your Microsoft account profile information.
- Sign in to your Microsoft account profile at account.microsoft.com/profile/edit-profile-information. Sign in
- If you see your profile information but cannot edit it, follow the does have consent steps below.
- If you see a message when you sign in which says, "Parent or guardian consent is required for this account." follow the does not have consent steps below.
Steps if your account does not have consent.
- Sign in to login.live.com to initiate a consent request. (Create a new account)
- Select I'm a parent or guardian.
- Sign in with any adult personal Microsoft account or create a new dummy adult account at the sign-in/sign-up screen shown.
Tip: To be an adult, the account holder needs to be at least 18 years old, except in Canada where they need to be at least 19 years old.
- Give consent by selecting Yes, I agree at the bottom of the consent form.
- Select Family Safety to complete the operation.
- Review the accounts you have given consent for at account.live.com/mykids.asp
- For your own name, select Edit this child's personal info and then follow the instructions.
Steps if your account does have consent.
- Using the adult Microsoft account that gave consent to the account, sign in to Manage child accounts at account.live.com/mykids.aspx Sign in
- Select Edit this child's personal info and then follow the instructions. "
Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.
Best regards,
Darhyl