How to turn off email notifications of some kind of Teams Community

Kelly Daniels 145 Reputation points
2025-09-13T17:24:06.3033333+00:00

Mid-week, out of the blue, my personal email is receiving notifications of some kind of community interests. It seems it is Microsoft Teams Community. I delete as junk but will save next and attach to this ticket.

I want to turn off these notifications in both devices. I also would like to understand how they just automatically started sending?

I have teams with both personal and business enabled on both my pc and mobile. I avoid using Office 365 web portal on both (I know, very hard to avoid). At this time I do not have a client work account enabled on either device (typically I have 3-5 company intune work profiles enabled).

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
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  1. Jay Tr 6,125 Reputation points Microsoft External Staff Moderator
    2025-09-18T23:01:45.9733333+00:00

    Hi @Kelly Daniels, 

    Thank you for sharing your experience and for providing detailed information about your setup. Based on your description, we understand that you are experiencing persistent Microsoft Teams Community notifications, despite not using Teams Free, and that this issue is affecting your productivity across multiple work profiles on a personally owned PC. 

    To assist you further, we have outlined a set of troubleshooting steps that address the Teams Community notification behavior. Please review the following and let us know the outcome or if you encounter any difficulties during the process. 

    1. Disabling Teams Community Notifications 
    • Open the Teams desktop app and switch to your personal account by clicking your profile picture. 
    • Go to Settings > Notifications and turn off the following:  
      • Community emails 
      • Missed activity emails 
      • Optionally, sign out of your personal account to prevent future notifications. 
    1. Removing Personal Account from Windows 
    • Navigate to Settings > Accounts > Email & Accounts. 
    • Under “Accounts used by other apps,” locate your personal Microsoft account and click Remove. 
    1. Repairing Teams Installation 
    • If Teams is installed in Program Files, uninstall it. 
    • Reinstall Teams from the official Microsoft Teams site so it installs in the default AppData location. This ensures proper update behavior and account isolation. 

     Your concern is highlighting a notable limitation in the current Teams experience, particularly how Community notifications can persist even when Teams is not in use. While this behavior is currently by design, we understand how disruptive it can be in complex environments like yours, and we agree that there is room for improvement. 

    Your feedback has been shared internally, and we encourage you to submit it directly through the Microsoft Feedback Portal. The product team actively monitors customer suggestions to identify areas for enhancement and prioritize updates that reflect real user needs. 

    User's image

     

    Please note that as community moderators and support agents, we do not influence product design decisions and have limited access to internal development timelines. Our role is to guide users toward the appropriate resources and support channels, and we remain committed to helping you within the scope of our responsibilities. 

    Thank you again for your patience and for bringing this to our attention. While we cannot change the product’s design directly, we’re here to support you and will continue to assist however we can. Please let us know if the steps above help resolve the issue or if further assistance is needed. 

    Wishing you a great day ahead.

     


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.     

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    1 person found this answer helpful.

Answer accepted by question author
  1. Jay Tr 6,125 Reputation points Microsoft External Staff Moderator
    2025-09-13T18:19:53.4066667+00:00

    Hi @Kelly Daniels, 

    Good day to you and welcome to Microsoft Q&A. 

    Based on your description, if you are receiving unexpected Microsoft Teams “Community” email notifications on your personal email or devices, this is likely due to the Communities feature in Teams Free (personal use) being enabled by default. 

    When activity occurs in these communities, Teams sends email alerts to your associated personal email address. These notifications are not related to Office 365 or work accounts, but are part of the personal Teams experience. 

    Teams also sends “missed activity” emails if you haven’t opened the app recently. This behavior is designed to re-engage users, especially after new features are introduced. 

    In order to turn off teams community notifications, you can disable these notifications on both desktop and mobile platforms. Make sure you are adjusting settings for your personal Teams account, as notification preferences are separate from work accounts. 

    On Desktop (Windows, Mac, or Web) 

    1. Open the Teams app or web version. 
    2. Click your profile picture in the upper right corner. In the new interface, you may need to click the three-dot menu “⋯” to access “Settings.” 
    3. Select “Notifications” or “Notifications & activity.” 
    4. Scroll to find “Community emails” and turn this setting off. 
    5. Optionally, set “Missed activity emails” to “Off” or “Never” to prevent emails for missed chats or messages. 
    6. Close the Settings window. Changes save automatically. 

    On Mobile (Android or iOS) 

    1. Open the Teams app. 
    2. Tap your profile icon (usually top-left). 
    3. Tap “Settings,” then “Notifications.” 
    4. Locate “Community invites and posts” or “Community emails” and toggle it off. 
    5. Optionally, disable “Missed activity emails” and configure “Quiet Hours” or “Active on desktop” settings as preferred. 
    6. Return to the main screen. Changes take effect immediately. 

    Once these settings are adjusted, Teams will stop sending community-related emails. Community activity will remain visible only within the Teams app under the Activity feed or Communities tab. 

     

    I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.  

    Thank you for your patience and your understanding. If you have any questions, please feel free to reach out.  

    I'm looking forward for your reply.

     


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.     

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2 additional answers

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  1. Jay Tr 6,125 Reputation points Microsoft External Staff Moderator
    2025-09-16T21:18:12.86+00:00

    Hi @Kelly Daniels, 

    Hope things are running smoothly on your end.

    Following up on the support thread we've been working on. I hope the steps I shared in my previous answer resolve the issue you were facing. If you are still facing the same issue or need assistance with anything else, kindly respond to this email, and I will be happy to help.

    We want to make sure everything is working as expected and that your experience remains uninterrupted.

    Thank you for your patience and understanding throughout the troubleshooting process. 

    I look forward to hearing from you soon.

     


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.     

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    2 people found this answer helpful.

  2. Kelly Daniels 145 Reputation points
    2025-09-13T17:42:45.5366667+00:00

    Never-mind I found new feature in Notifications of Teams. While all notifications are turned-off, if you scroll down further, there is Community Notifications (two different topics) and they were turned on. You also need to turn these off. Note this is from Desktop Teams, not signed into Microsoft Account.


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