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Microsoft Teams notifications

Paweł Stankowski 0 Reputation points
2025-09-21T22:49:49.1333333+00:00

My Teams doesn't use default speaker for notifications. I'm using Teams over citrix workspace. Default speaker is laptop speaker, additional device is headset. Teams notifications are played on headset speaker. All other apps (eg. outlook) play notifications on laptop speaker. As soon as I disconnect my headset, Teams plays notifications on laptop speaker. Based on this observation I rule out citrix workspace as a root cause. I would like to use headset only for calls and hear notifications on default speaker. I went through all settings that came to mi mind and couldn't solve this mystery myself. Could you please advise what I can do to get Teams notifications on default speaker?

Microsoft Teams | Microsoft Teams for business | Settings | Configure notifications
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  1. Jade Ng 6,060 Reputation points Microsoft External Staff Moderator
    2025-09-22T01:20:18.4566667+00:00

    Dear @Paweł Stankowski

    Good day. Thank you for posting your question in the Microsoft Q&A forum!

    First of all, I want to begin by sincerely apologizing for the frustration and inconvenience this issue has caused you.

    Regarding your issue, may I kindly ask a few questions so I can understand your issue better:

    • May I ask if you are experiencing a comparable issue on the web interface?
    • I noticed that you’ve tried several methods to resolve the issue, but they didn’t work. May I ask which approaches you’ve attempted so far?
    • Does anyone else have the same issue in your organization?

    Note: Please note that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.   

    Your understanding and co-operation are highly appreciated. Thank you for your precious time. Have a nice day!

    Looking forward to your response!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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