Azure Migrate
A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.
I have followed same process , run the exe using powershell same problem
I cant able to install mobility agent for replication in source machine
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Rajasekar K
31
Reputation points
I have configured configuration server for migration, but in the source machine i cant able to install mobility agent its shows some error its working in aws source machine but not working azure vm.
Kindly help me on this or provide which agent need to be install.
Azure Migrate
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Suchitra Suregaunkar 3,545 Reputation points Microsoft External Staff Moderator2025-09-23T08:31:34.9033333+00:00 Hello Rajasekar K,
Thank you for posting your query on Microsoft Q&A portal.
The reason you are seeing that error during Mobility Agent installation on the Azure VM is because Microsoft has designed it that way. On Azure VMs, the Mobility Agent cannot be installed using the graphical interface it has to be done through the command line only.
This is not a bug or something wrong with your setup. The idea is to keep things consistent and secure across cloud-managed machines. Azure VMs are treated differently from physical servers or AWS VMs, which is why the same installer works fine on AWS but fails on Azure unless you use the command line.
So yes, the error message you are seeing is expected, and the correct way to install the agent is by following the command-line instructions in this official Microsoft document:
Kindly let us know if the solution provided worked for you. If you need any further assistance, please feel free to reach out or If you found the comment helpful, please consider clicking "Upvote it.
Thanks,
Suchitra.
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Ekky Rega Prabowo 11 Reputation points2025-12-05T04:00:30.9233333+00:00 Our OS Ubuntu24 kernel is already supported in the new appliance mobility service:
We have attempted to enable replication from the Azure portal four times, but it continues to fail. We then tried to manually install the Mobility Agent directly on the source machine, but encountered the following issues:
ASRMobilityServiceInstallerLinuxRecommendedReboot
Upgrade succeeded but requires a restart for some system changes to take effect.
ConfiguratorUnknownException
Configuration failed with an internal error.
We have already rebooted the machine four times, but the issue still persists.
Here is a link describing the same issue we are facing:
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Rajasekar K 31 Reputation points
2025-09-23T09:11:26.46+00:00 -
Suchitra Suregaunkar 3,545 Reputation points Microsoft External Staff Moderator
2025-09-23T09:23:32.5033333+00:00 Hello Rajasekar K,
Reached out to you via private message for few of the details, could you please share it with us.Thanks,
Suchitra.
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