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How can I enroll our school into the free Microsoft 365 for Students & Educators program

Melanie castillo 0 Reputation points
2025-10-04T22:38:35.18+00:00

I am trying to sign up for the free Microsoft 365 for Students & Educators program, but the registration form is forcing me to use a UK country/region (and thus a UK postcode format). It’s rejecting my legitimate U.S. ZIP code (77521) as “incorrect format.” Because my region (USA / Texas) isn’t supported in the dropdown, I cannot complete the registration.

I’m being blocked from claiming the free student/education benefit I’m eligible for in the U.S. We are a licensed school and would like more information on how we can qualify

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS
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  1. Pavel Poddubny 835 Reputation points Volunteer Moderator
    2025-10-04T22:46:05.6133333+00:00

    Hello,

    Educators and students with an eligible school email address can get Office 365 A1 for free.

    Please try to use this link.

    If my reply has helped you, please don't forget to mark it as useful using the buttons below 😉

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  2. Austin-H 6,990 Reputation points Microsoft External Staff Moderator
    2025-10-05T03:16:29.57+00:00

    Hi @Melanie castillo
    Thank you for posting question to Microsoft Q&A Forum.

    May I know if you have already used Microsoft 365 products and managed licenses via Microsoft 365 Admin Center: https://admin.microsoft.com/ ?
    You could raise a ticket to Microsoft Support team to check if your school is eligible for this program.

    Otherwise, please follow this link: https://go.microsoft.com/fwlink/?linkid=2282927
    Reference: https://www.microsoft.com/en-us/education/why-microsoft-education#FAQ-5
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    As we are forum moderators, we do not have access to Microsoft internal system to provide direct assistance. Please follow the steps above to get in contact with Microsoft Support Team.

    I hope this information is helpful. Please let me know if you have any further questions.

    If the answer is helpful, click "Accept Answer" and kindly upvote. If you have additional questions about this answer, click "Comment".

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