My husband and I are getting charged for 2 accounts 365, but should be sharing of family account

vicki salyers 0 Reputation points
2025-10-07T17:25:29.5066667+00:00

I see that my husband is being charged monthly for microsoft 365 and I am being charged also on a yearly basis. It is my understanding we could be on the same account

Microsoft 365 and Office | Subscription, account, billing | For home | Android
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  1. John Jefferson Doyon 46,185 Reputation points Independent Advisor
    2025-10-07T18:16:18.7433333+00:00

    Hi, I'm John! I will help you with this.

    It sounds like you each have your own Microsoft 365 subscriptions instead of sharing one under a Microsoft 365 Family plan.

    Please check which type of subscription each of you has by going to https://account.microsoft.com/services and signing in with your Microsoft accounts. If you both have active subscriptions, you can cancel one of them to avoid being charged twice.

    If your subscription is the Microsoft 365 Family plan, you can share it with your husband by following these steps:

    Once he accepts the invitation, he’ll have full access to Microsoft 365 without needing his own subscription.


    Let me know how it goes or if you have any further questions or concerns.

    Click "Add comment" to let me know.

    Regards,

    John J.D.

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  2. Stefan Blom 323K Reputation points MVP Volunteer Moderator
    2025-10-07T18:23:47.62+00:00

    If one of you has a Microsoft 365 Family subscription, it can be shared. Cancel the other subscription (see https://support.microsoft.com/en-gb/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b).

    You probably have to wait until the canceled subscription is fully expired.

    The person who has the remaining Family subscription can then send an invite. See https://support.microsoft.com/en-us/office/share-your-microsoft-365-family-or-premium-subscription-b389b9ce-3ae3-4a82-9017-39d79972fcba . The person who receives the invite should follow the instructions at https://support.microsoft.com/en-us/office/someone-invited-you-to-share-their-microsoft-365-subscription-6a6c098e-1934-4436-9a94-69c92590da5b .

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