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Outlook error message

Wade Kusack 0 Reputation points
2025-10-10T16:51:19.5133333+00:00

I received the followig massage in Outlook and can't access my acount:
This mailbox has been marked for removal on the server. Click here to remove.

Outlook | MacOS | Legacy Outlook for Mac | For business
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  1. Austin-H 6,990 Reputation points Microsoft External Staff Moderator
    2025-10-11T01:57:23.1433333+00:00

    Hi @Wade Kusack
    Thank you for posting question to Microsoft Q&A Forum.

    According to this issue, may I know if you still access to Outlook on the web (https://outlook.office.com/) with your mailbox?
    If you are the administrator of the organization? If so, you could go to https://admin.cloud.microsoft/?#/homepage > Billing > Your products and then check if your license connecting your mailbox is still active or disabled (like the screenshot below).
    User's image

    If you are not the administrator of the organization, please contact IT asking about your license connecting to your mailbox. If an user is assigned with proper mailbox active license, this message will vanish after 12-24 hours.

    I am looking forward to your update. Please let me know if you have any updates.

    If the answer is helpful, click "Accept Answer" and kindly upvote. If you have additional questions about this answer, click "Comment".

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